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December 2023 by Ron Robichaud
This place has great pricing on long term rentals and the staff is fantastic and knowledgeable.
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December 2023 by Tabitha Joly
This place has a perfect rating for a reason. Exceptional service. Very helpful and friendly.
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December 2023 by Tanner Chambers
My family has rented from here 3 years in a row. Great price and service.
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November 2023 by John Watt
I'm 73, riding a bike I built with chiropractic features, as a long distance bike-hiker. With three broken spokes in the back rim, I looked online for the first time to find a store, seeing Niagara Falls by the City Hall, an almost two hour ride. I broke two more spokes, bending the rim, having to walk the last couple miles. The store was in shambles, not the original owners with 40 years of customer satisfaction. I was taken to a back room when a back door was hit, and a drug deal followed. There were no 28" tires or tubes, and I phoned first. I was standing outside, feeling really down and lost, being in Niagara Falls with a bike I can't ride. A female cab driver said hi as I walked by so I asked her if she knew a bike store. She searched on a device and said Ski and Cycle. She said if I didn't have my bike she'd give me a ride for free. We talked a little. I walked to Ski and Cycle and they were open, only because they were open to six, when other bike stores closed at four. I didn't expect such a wonderful good time, being there while it was repaired. Parts were reused, so I didn't have to pay for everything, saving over $50. I learned a lot about modern bikes. That's the best. And they turned down my offers of going for tea or coffee. However, I am a Scot. I think the "and" in Ski and Cycle should be an ampersand, "Ski & Cycle", a little closer together. It's got curves like a race course and ski jump, nice, and space and effort saving. Just saying, for the owner.
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November 2023 by Virgil Thomas
This is THE spot in Niagara for snow sports. Their rental packages can't be beat. Their customer service is excellent, and their pricing is more than fair. It is a great store that is continually evolving. You'll do yourself a favor to check it out.
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November 2023 by Var Ngo
Amazing service as usual. Jose was very helpful in fitting my kids for their snowboards. This is our second time there and will be definitely coming back every season.
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October 2023 by J G
I have almost always received great service here. There was an issue once, with the customer service we received from an employee, however, Ben, the owner, did everything he could to make it right. Ski rentals here are a great deal and the skis are always in perfect condition. I recommend this place for your ski rentals.
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August 2023 by B P
I’ve dealt with Jesse and the staff there for skis and winter sports and they’ve always been fantastic. I was recently calling around to different places looking for parts for my sons bmx bike and was shocked at how rude and disinterested these other stores were, including some large bike shops in St Catharine’s and sports stores in Thorold. These other stores really cater to just the high end pro bikes I guess but I wouldn’t even use them for my other sports needs now. As soon as I went into Niagara Ski and Cylce to see Jesse it was a different vibe completely. I felt like I’d walked right into the bike shop at the foot of the mountain in Whistler, just super friendly down to earth pros. They had everything I needed but never oversold me on anything. They offered different repair options and all of them were honest and very affordable. Don’t waste your time shopping elsewhere these guys are hands down the best and they have all levels of gear and equipment. Thanks guys!!!
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August 2023 by Johny Ramirez
Great service, reasonable prices, large selection of bikes.The guy who helped me was very knowledgeable, answered all my questions and was very patient to help me find what I needed. I highly recommend this store!
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August 2023 by Ryan Wilkins
The guys were super busy but still took the time to take a look at my bike and fit me into their busy schedule - especially on a weekend. 5 stars and highly recommend.
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August 2023 by Jonathan Gallin
Rented bikes and ran into some unexpected trouble. Jesse (the owner) drove out to us and helped us out. That dude rocks. Would never look anywhere else for a rental.
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July 2023 by Kyle Van Ysseldyk
Chris and team are the best around. There is no better place to get your bike fixed. A few times I’ve need my bike fixed and they were able to get it down quickly. Very good prices too.
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July 2023 by Joe Remington
Great service at a price you can't beat!
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January 2023 by Emily Cote
Very thorough and helpful! Best quality rental equipment I've seen so far in my experience
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December 2022 by e siebert
Had a flat rear tire. Had the guys replace the tube. It was a challenge to get the tire wall to seat evenly into the rim. They made the effort to get it perfect. Much better service than some of the bigger bike shops in the area. I highly recommend them. They earned a new customer.