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March 2024 by Clooney's channel
Probably the best tim hortons in niagara falls.
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March 2024 by Ginette Dube
The service is quick and friendly… I go to this Tim Hortons daily!
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March 2024 by Dennis Walker
Ordered 1/2 dozen donuts on Sunday got home found hair all over the chocolate ones so all went into the garbage
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March 2024 by Chantal Savoie
Ordered a wrap and asked for no sauce as I have a dairy allergy, did not check it before leaving and sure enough there was mayo on it. Go figure, the wrap ended up in the garbage.
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February 2024 by Christopher White
Burnt my bagel
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February 2024 by steve auston
Vvvv rude staff in the drive wayExtremely unpleasant, unprofessional,
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February 2024 by mary vineela
No one even cared about preparing my order ,waited for 15 min. Talking to themselves, extremely rude customer service.
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February 2024 by vincenzo bucci
No one speaks English.. order is always wrong.
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January 2024 by mahima modi
I glad to share my experience with you is that a day before I visited at Tim Hortons, and Divya is very helpful & Amazing employee. She handled front very nice with fantastic customer service.See you soon !
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January 2024 by Jay Modi
Service was top notch, customer service was really great ,And Divya was really nice and welcoming, highly recommend going in there and be a part of their great
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January 2024 by William Richardson
Nice place. Could be a little larger seating area though.And it's always cold in there in the winter. Not anymore place is gone down hill. Scanner not working And worker's are unfriendly..
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January 2024 by Suneha
I visited at that tims about job asking but the girl qt the counter treats in very rude and bad way when we just reached then that girl name divya tell me dont waste our time and go ahead and we are not hiring it not about job but its about the way the she behaves she needs to be learn manners.
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January 2024 by Mannie omar
January 4th 2024 6pm 3rd time in the same week this location always seems to sell out potato wedges (same staff working) they seem to have fun telling customers "no we sold out 15 min wait" no ones waiting 15 min. I've decided to leave and come back 30 min later the staff didn't realize I was the same person and again they said no sorry we ran out it will be 15 min wait. I will not be coming back to this location again clearly theses kids don't care.
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December 2023 by James
I had the perfect cup of coffee at this restaurant, however that was quickly overshadowed by the lack of customer service I received. The staff member retorted rather abruptly when I informed them they had made an error in the other drinks. Everyone makes mistakes and a quick apology would have been appreciated. Instead, I was told it was my error, even though my passengers confirmed what I had ordered was correct. The manager was quite rude, borderline hostile when I pointed out the price difference from the display and what was on my receipt. It was an unpleasant experience and they encouraged me to contact head office, as they were not willing to admit they were mistaken with the order. I will be avoiding this location from now on due to the poor customer service.Location: 4725 Dorchester Road Niagara Falls ON L2E 0A8 #100030
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December 2023 by Sharon Howe
Got the order
