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March 2017 by J E.
Great location but poor customer service - especially if you are trying to plan a wedding!! Book your wedding elsewhere!
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August 2016 by Matthew B.
Attended a wedding held here and thoroughly enjoyed the experience. The place was beautiful and the staff were very attentive and professional. It was a very relaxing experience and I'd have to say, this was nicest wedding venue I've been to. Oh, the food was also delicious!
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July 2016 by Amanda Z.
While Kurtz has such beautiful grounds and our wedding was absolutely picturesque, I would not recommend working with them for your upcoming wedding. The staff is terribly unresponsive and unprofessional. We even had a full-time wedding planner and it was still extremely difficult to deal with Kurtz staff. They are quite disorganized and really give you attention the week leading up to your wedding. While Anne the owner, loves to mention that Kurtz prices are competitive, they are quite high. Beware of additional charges. There is a venue fee charge that she also charges tax AND gratuity of 18% on the cost of the venue! As well, it seems that the prices keep changing all the time and Anne loves to promise you a million things so before you sign the contract, make sure you explicitly get in writing exactly what you have agreed upon. There are a few other venues in Niagara that are just as beautiful with much better service, professionalism and value.
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September 2015 by Jason L.
We stopped by for drink and snack. It was nice quiet place. We had chocolate chip cookies to go and couldn't believe how good they are as we started eating them in the car. I didn't try their food but if you like cookies, make sure to try them.
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May 2015 by Lovey D.
If you are thinking of having your wedding at this venue DON'T DO IT! The staff and owners are absolutely awful and are not at all concerned about your big day. I had several emails to the venue that were not even answered. Not the kind of service you want when planning your wedding. Be forewarned.
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December 2014 by S R.
Ambience: 4/5 Food: 3.5/5.......nothing fabulous, but relatively tasty in comparison to many of the establishments on the NOTL strip. Service: 4/5 (Friendly) Value: 4/5 Repeat: Already have. Great little spot to have a quick bite, graze on the samples :) and pick up a few sauces/jams etc.
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August 2014 by Karen B.
We have stopped at this market before because it is on the way to Niagara-on-the-Lake. The property is rather pretty with easy parking and the market is a nice walk-around, so it is a nice little place to take a break on the Parkway. Usually, we buy a few jars of jam and move on. This time we stopped because we wanted a quick meal that would be cheaper than eating in town. Boy, did we pick the wrong place for that! The menu in the market listed soups, salads and sandwiches on a chalk board behind the counter. There was some kind of soup or salad thing for around $6 but there were no prices behind the sandwiches that we could see. My bad for not asking, I guess. We grabbed a regular bottle of pop and two bottles of peach tea and ordered two sandwiches - one turkey (lunch meat and cheese) panini and one peanut butter and jelly panini. They were nothing special, just regular sized, with some fruit on the side. So imagine my surprise when I checked the receipt and found our total came to $39! For two ordinary sandwiches on foam plates with some slices of very underripe peach and a couple of small, very sour hard plums we couldn't eat and three small bottled drinks? I have read other reviews that said the sandwiches are supposed to be $10 each, so how did we get charged $39 for two sandwiches and three small bottled drinks? The only thing I can figure is maybe she charged us for the sandwich of the guy behind us in line because he leaned in and told us he liked the turkey? The receipt was not itemized at all so there was no way to tell, and the counter was busy so we left. Right total or overcharge, we will not be stopping or eating there again. Prices should be clearly displayed and receipts should be itemized. If you stop, be sure to ask before you buy and check the total before swiping your card, because how can you dispute prices when there is nothing but total?
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August 2014 by Angela P.
LUNCH BREAK! Our winery tour stopped here for lunch. The property is beautiful with a pond and many shady trees and benches. There is also seating inside the rustic looking shop/restaurant. The best part was the free samples of different jams, sauces, salsas, dips, etc. I had a chicken, peach & arugula salad. Salads and sandwiches are $10. My salad was good, but not $10 good. The ingredients are fresh, but those were the only three things in my salad aside from dressing. I do not like my salad doused in dressing, but I found myself eating a LOT of dry arugula. The portions were small as well. For $10, I expected a LOT more salad with more (or better) ingredients. Since it was part of our wine tour, we didn't have a choice where to have lunch, so I was a little peeved that *every* entrée option was $10 and did not include anything but the entrée.
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August 2014 by Tony B.
I gave this one star because I can't give it zero stars. This was my second visit to this business this summer. The first was ok, nothing great nothing bad. This second visit was terrible. The place was not busy at all. A few of us wanted a coffee and snack. Although we wanted small coffees, they only had large cups. The clerk filled the large cups half way and double cupped each one for no apparent reason. I guess they are not concerned about costs. I have a piece of strudel to go with the coffee. It was ok... I was not asked it I wanted it warmed, or anything else. Service was terrible. Another in my party order a cookie with the coffee. The cookie was so hard he couldn't break it. He brought it to the staffs attention. The clerk grabbed another cookie from the display cabinet and was preparing to hand it to him. He asked her if it was fresh. She tried to break it and couldn't. She threw both in the trash (obviously stale cookies are a problem here...see another post). She asked what else he wanted, he said that he didn't anything else, just a refund. She said that she could not give a refund, only a store credit!!! He said that wasn't acceptable. She checked with the manager and said that she could not give a refund only a store credit. This is a tourist area, we are from out of town, and a store credit was useless. They say Location is key to a business. This business has a location and absolutely nothing else. As we left a tour bus pulled up. Good luck to them. Over a one dollar refund, I and several other people will never support this business.
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January 2014 by Jennifer K.
I really enjoyed my visits at Kurtz Orchards on Queen's Street and was really looking forward in visiting this location, but I was left a little disappointed. The set up for sure less commercial and more rustic with a nice scenery. But the interior was a messed as no staff was around cleaning or helping customers. Maybe I was here 30 minute before closing? I just have no desire to look around and taste anything... I probably will just stay with shopping at their other location!
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August 2013 by Nicole H.
Super cute little shop packed full of wonderful jams and bread-toppings. It was a fantastic opportunity to taste the items before buying! There were a number of items I thought about buying put the prices were way outside of my budget. Still, I'm glad that Jennifer K and Wayne C brought me here for the experience.
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August 2013 by Bruce F.
What a HUGE disappointment this dirty, under stocked, high-school- student-employing, waste-of-gorgeous-real estate, deli-luncheon-meat-serving, poor-excuse- of-a-wine-country-market this place is! Unfortunately, our concierge in Niagara on the Lake suggested we stop at Kurtz to pick up a picnic lunch to go. Kurtz occupies a lovely piece of real estate on the main road, across the street from the Niagara River, with a picturesque creek with obligatory bridge, picnic tables, perfect, right? Well, we go in to find some cheeses, breads, crackers, salads, and sandwiches. Sorry, empty shelves without apology or explanation. A few pieces of cheese in shrink wrap. No breads--the kid said they ran out. No crackers. The kid said they ran out of crackers too. I'm not sure how Kurtz sells any cheese without crackers and bread. It puzzles me. Basically, they had a great assortment of mustards and jellies in little jars and several day-old cookies and baked goods in a refrigerated case at the back of the store where you're supposed to order deli sandwiches. We ordered our sandwiches (turkey and smoked meat) and salads to go at the deli counter. After an unreasonably long wait, the kid brings out our order on styrofoam plates. When we mentioned we need the order TO GO, the kid goes cross-eyed like he had never heard of people taking sandwiches and salads to go -- in the middle of wine country. He said they don't really have any to go containers, so he found a couple of pie boxes for us. The sandwiches had two slices of luncheon meat, deli-style meat (think Oscar Meyer, but worse) on hard panini-style stale bread. One paper-thin slice of cheese, no lettuce. Yuk! We ended up at a picnic table out back facing the creek. The back of Kurtz is covered in cob webs hanging off the building soffit--filthy, with junk strewn around the back of the property and a huge power generator running so loudly that we could hardly hear each other. Basically, this establishment is what I would expect to find if my 17 year old son was in charge. Since there was nobody working there older than 17, and certainly nobody running the show, our experience is none too surprising. Essentially, we figured out that Kurtz is just one of those businesses that exploits a wonderful location by praying on innocent passers by. They can serve warmed over pooh and people will still mosey in because of its charming exterior. I really gave our concierge a piece of my mind. There are tons of wonderful places we could have had lunch in this Mecca of food and wine, and we just happened upon this crummy place. So disappointed.
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June 2013 by Karyn V.
I absolutely love Kurtz Orchards! My husband and I stopped here for lunch as we were driving through Niagara-on-the-Lake. We ordered a freshly-made sandwich and ate inside, overlooking a Koi fish pond and an interesting foot bridge. The tasty sandwich was accompanied by fresh-cut vegetables with a fantastic dressing called Orange Maple Garlic, one of the Kurtz culinary creations. Besides the sandwich, we sampled all of the different spreads, jams, dressings, and gourmet foods in the store. We also got a bag of their home-made jelly fruits, which were delicious. We had so much fun. If you are driving by, be sure to stop!
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September 2012 by Sarah S.
Kurtz Orchards is brilliant! The property is just beautiful with an adorable pond filled of giant fish with a wood covered bridge over the top of it. I could have hung out on the bridge for an hour looking at the fish. Inside their market, they offer an array of gourmet, local foods like jams, dips, sauces and breads. Not to mention tastes of a million different things! They seriously have more samples than I've seen in a shop for quite some time. The samples are smart marketing because it's hard to decide on what to buy after tasting a million great tasting items. On top of the gourmet items, they offer a lot of fresh fruit which looked sooooo good. Inside the Marketplace, you can purchase sandwiches as well as many other items. The sandwiches are delicious! We had a ham and swiss sandwich with vegetables, yum! Kurtz is such a cute lunch spot and so relaxing away from the hustle and bustle of all the tourist attractions in the city. I would absolutely go again and recommend others to go, as well.
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August 2012 by Travelin- M.
+ large variety of spreads and gourmet food, + delicious sandwiches, +scenic setting When driving Niagara Parkway or biking along Niagara Parkway Recreational Trail stop at Kurtz' Country Store for a snack. During summer they offer delicious peaches and cherries from their orchards and all year round they sell tasty sandwiches. Those you can enjoy on their picnic grounds or covered patio before you continue your ride or drive. Besides, they have you try different spreads, jams, dressings, and gourmet foods in the store and as long as no tourist bus is around the friendly staff has time to explain the items in detail. + large variety of spreads and gourmet food, + delicious sandwiches + scenic setting