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February 2024 by Vivian McLeod
I’ve been a customer since 1991, including two prior locations…always well laid out and organized, pleasant staff, great pricing, and the very few times I had any issue with an item, it was quickly resolved with knowledgeable support of replacement.
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February 2024 by Heather Lambe
Amazing experience with exceptional customer service and support!
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February 2024 by Taylor McCarthy
You should change the hours to be more convenient. Should be like 1030-7 or something. Closing at 5 when most people get off is crazy
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December 2023 by Heather McDonald
Amazing customer service! So happy I chose to "chat" with an employee via messages. Quick replies, my question was answered, politely I might add, and just the same when I went into the store.
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October 2023 by DENiSE SMiTH
Went in today to sell some DVD's that we're longer needed & wow I got more than I thought I'd get! The gentleman who worked there was extremely friendly & made the selling process a breeze!
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October 2023 by Joseph Ferguson
Don’t bother asking them for help with stolen property cause they just turn them away with your property…. Won’t get involved. Not very good and rude. Something about a stupid incident report… just an excuse not to get involved. Very disappointed, NOT community involved…. As far as the police report goes I did contact them and they have yet to contact me back. All I wanted to do was be proactive and give a description of my items and the “associate” there, wouldn’t have any of it without the report . If you were more community minded you would at least have taken the description of the items and the people who stole it. Regardless of an incident report that doesn’t get filed for a day when by the time that happens you already bought the fishing rods… don’t make sense … must be write off hack or something
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October 2023 by Allan Goldthorpe
Lots of CD's, DVD's, AV equipment musical instruments and power tools.
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August 2023 by Jenifer Seguin
Very friendly and knowledgeable staff. Staff took the time to explain to me how they get to the price they offer. They were very patient with me and took the time to explain how pricing works. Thank you so much for taking the time to explain to me how you get the price you charge, I really appreciated the break down.
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June 2023 by H
Tried to tell me my speaker was dented when it's made that way, then undercut on price based on that. Not very knowledgeable had to look it up which took 10 minutes. All of this to waist my time. Last time I will bring anything to them or purchase from them..
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June 2023 by Djeven Deva
Bought Raiden V PS4 video game through eBay. Arrived is good shape. Reasonable price. Thank you!
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February 2023 by Ian Lisabeth
Very professional, easy to deal with. And fair trade value for items. Have been twice now and will continue to use them when we have items we no longer have use for. Feel bad for how many people seem to give them a hard time in these reviews. I think most of those have to be on the customer for having ridiculous expectations. Cheers.
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December 2022 by Chris Bloshe
Friendly people, huge selection and okay prices with one glaring issue - the abysmal return policy. This place benefits from buying and selling broken items. If you're a customer and you purchase something and it doesn't work, you can only return it for store credit. At a place that sells used items that are often difficult to test, that's pretty unacceptable.This single handedly makes buying anything even remotely expensive here an enormous risk.Again decent place - just know that if you're about to drop $700 on a PC or VR headset or whatever else and something is broken, you're forfeiting your $700 to this place with no way to get it back.
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August 2022 by RANDO LANE
My son found his first Stratocaster he was in love at first sight
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August 2022 by Carson stephens
Bought a Ps4 controller & $400 tv from them, both broken. Was obviously a refurbished ps4 controller as it had insane stick drift, and when you clicked the right joystick too hard it would turn off mid game.TV Overheats within a hour of having it on and the screen starts to get weird green pixelated melting effects all over it, and often doesn’t connect to the wifi resulting in no apps working. One of the employees was insanely rude to my MIL, Treating her like a child for not knowing how to operate a smart tv. super Unprofessional. Don’t recommend coming here.
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June 2022 by Adventure Dad
I have been going to this place weekly to specifically purchase movies for the better half of a year. My experiences have also been pleasant. All the staff are super nice and welcoming. One person in specific named Sebastian is pretty solid. He is extremely knowledgeable with the genre I favor and really is a big part of why I keep coming back. He makes excellent recommendations. I have purchased hundreds of movies from them and there prices are fair. There is another person there who is female and im not sure her name, my kiddo talks to her about her bracelet all the time. She is super awesome as well!!!! I totally rank this place 5 stars.
