-
September 2023 by Jim Lawson
Rented a truck on the weekend, Riley was our representative we delt with. Very friendly and professional. I would definitely recommend this location.
-
June 2023 by David Collins
Great people, service and experience
-
May 2023 by Matthew Smith
I needed a car for a one way journey back to Ottawa. I do have to say hands down to the team at the North Bay office! It was my first time renting a car too. The team went over everything from dents to scratches to make sure it was good and also topped off with gas. I do have to note They didn't have the car that was requested and I was upgraded to a sweeet SUV without even asking or inquired about it :D I will deal with North Bay again !! Cheers!
-
May 2023 by Anand VJ
Enterprise provided excellent service to me. It was a seamless and expert service. Sanjay Lohit, who was incredibly helpful and provided timely, professional responses, deserves special recognition.
-
February 2023 by Katie Kay
Great customer service, very friendly and considerate staff
-
November 2022 by Jose Mendoza
??I delivered the car 5 minutes late on Saturday and it cost me more than 150 dollars
-
October 2022 by James Dobell
Ryan and the team are extremely helpful and kind. Thank you for accommodating my unique situation.
-
October 2022 by Tina P
Incredibly polite employees. I first experienced this over the phone with one employee, then in person with a completely different one! The exact same treatment! Unbelievable. I wish I were treated this way everywhere I go.Great job! Definitely recommend this location.
-
October 2022 by Grant Corriveau
Everything was PERFECT!The lady at the desk was super nice and helpful! They didnt have the car I requested so they gave me another which was even better and more suitable for my stay than my original choice.The service was really quick too! Super easy process with no issues!Thank you so much!
-
October 2022 by Amie
The customer service was great, the employee working was easily to deal with and it made for a smooth rental process. We were also upgraded which was a bonus. Thank you!Highly recommend coming here if you’re looking to rent a vehicle.
-
October 2022 by Drew Kingston
Tyler Besner was absolutely amazing! He was great to deal with and very knowledgeable about the rental process and explained things in a simple easy to understand way. We don't usually take warranty but after speaking with Tyler he explained what it covers also how cheap it was when looking at it on a daily cost vs what it covers. I'm really glad we did cause we had a small crack when we parked and it was zero issues when returning the rental due to haveing the coverage. Great service awesome team in North Bay, thanks again Tyler we will be back next month for another rental.
-
October 2022 by B Pel
Excellent staff and good prices. Great experience.
-
October 2022 by Mathieu Hains
Booked a car with them and received an advice two hours before pick-up that finally they were out of vehicles... Website was delivering false information.
-
October 2021 by The Big Magoo
I was stranded, called and spoke with 2 people, told them my story, had a freind on their way to hold the car for me, he arrived 10 minutes after closing. I had left my phone number and asked them to call me if there were any issues, no call. Absolutely no regard for my situation. I had spoken with these two several times that morning, they knew I was in trouble. I would never recommend a company that doesn't care about customer service or the people who pay their salaries. Go somewhere else! On a side note, I did speak with many other people that day from different companies who all offered to help. I will never rent from enterprise again!
-
October 2021 by Sass enach
Enterprise staff are really getting rude. Very hard to reach the local office. No longer accepting Sunday returns. Piss poor excuses on why but apparently security cameras are NOT operational to determine your return time to avoid extra fees (and ensure they have stock come Monday morning rush).
