10AM - 8PM
1500 Fisher St Unit 192, North Bay
Mobile Phones
“Jessica was so incredibly helpful getting me everything I needed for my new phone+plan! Amazing experience can’t wait to go back for my upgrade in two years! Thank you Jessica!!”
“Had the best customer service from Mike at the koodo kiosk in North Bay. He was extremely helpful and patient (with 2 seniors). He made a potentially stressful experience for us, simple and pleasant.”
“Josh B, made the whole experience worth the trip in today. His customer service is next level and knowledge of devices and accessories was very helpful. Store staff is always friendly and the atmosphere is very positive.
Josh B is the man!”
“I recently switched my phone plan at this location after feeling I was getting gipped at my other provider. The employee at this Rogers, I believe her name was Meagan, was very friendly and super helpful with the switch over. It was fast and efficient and overall just a good experience. She also accidentally told me the wrong amount for something, which was a very very minor detail, but was quick to reach out to me to correct what she had said, which I think really speaks to the integrity of this location. Overall, I would go back to this store anyday for any of my cell phone plan needs.”
“My aunt went to get her phone screen fixed and they accidentally messed it up and the battery wouldnt show at all, it kept saying the phone was at 0%.They not only tried to fix the phone but when they couldnt they made it right and got her a new phone.Awesome people and they were completely honest with us. They may have messed up by accident but they made it right ???(it was a Moto G 5G 2023)”
10AM - 8PM
1500 Fisher St Unit 150, North Bay
Mobile Phones
“I recently changed from Virgin to Fido and there was a discrepancy in the activation fee. I did this through Best Buy and was sent to Fido to have it straightened out. The older gentleman at Fido was great. There was no nonsense, and he helped me in Best Buy to get the problem rectified. Very professional, very helpful. 5 stars all around.”
“I just got a iPhone 17 Pro Max from the virgin mobile in the Northgate mall. The sales associate was Trisha, she was a pleasure to deal with.
Thank you”