Sleep Country Canada offers a generally positive shopping experience with attentive and knowledgeable staff, such as Kyle and Brent, who help customers find the right mattresses and bedding. Customers appreciate the friendly in-store atmosphere, highlighting that salespeople are not overbearing and are willing to listen and assist. The store provides a variety of products, including mattresses, pillows, duvets, sheets, covers, and protectors, with some customers feeling satisfied with their purchases and the service received. Delivery service, however, receives mixed reviews; while some praise the punctuality and politeness of drivers, others report delays, poor communication, and dissatisfaction with the scheduling and control over delivery times. Additionally, customers note that certain high-priced pillows may not meet expectations in terms of comfort or breathability, and some express frustration over the lack of return policies for pillows. Overall, Sleep Country Canada is recommended for its helpful staff and good in-store experience, but potential buyers should be aware of delivery issues and product limitations.
Kyle is absolutely awesome! Great guy and was very helpful. Id give this a full 5 stars if he was the only person i was dealing. I would definitely recommend getting a bed from Kyle. Thanks again!
May 2025
Bought Her the pillow she needs, sore ear and stiff neck solved with a gel filled pilliow for $180 plus with 20% off then another $80 for hypo pillow protecting covers, 2 in a package. The boys had her try over 10 pillows to find the right fit and they were great to deal with. Thanks North Bay Sleep Country Canada.
January 2024
Great service, Brent was very informative and knowledgeable, couldn't have asked for a better experience.
