Staples is known for its fantastic customer service and knowledgeable staff. Customers have praised employees like Chris, Margaret, Lawson, Diane, and Jennifer for their efficiency and helpfulness. Whether it was fixing a broken computer or assisting with printing needs, the team consistently goes above and beyond. Alyssa also received recognition for her assistance in choosing a new laptop and printer, demonstrating patience and thoroughness even during busy times. With a wide selection of office supplies, technology, and print services, Staples remains a trusted source for office solutions. Visitors to the North Bay location can expect a positive shopping experience, thanks to the dedication of employees who are committed to customer satisfaction.
The store is well stocked and has what I usually need. The only issue is the print department, where there rarely seems to be anyone available, so you can end up waiting a while for help. A bit more staff in that area would make a big difference. Otherwise, an okay place to shop.
August 2026
Very polite service at the copy center and very clean bathrooms. Copy center self serve can be technical but we were able to figure it out and the employee was helpful in pointing us in the right direction to get started printing from email.
September 2025
Fantastic customer service! Thank you to Margaret, Lawson and Diane for taking care of me with such efficiency and enthusiasm. Your service was exceptional!