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January 2024 by SAl C
I’ve been at this locations twice, left with what I was looking for, pleased with my purchase and the way representatives work. I absolutely hate those typical Canadian sales representatives that chase you around and ask you a million questions, here in the contrary, you are free to look around AND if you have any questions, just ask, they will help you right the way.This is a proud British brand and I love it, if you know what I mean.I even spoke with someone over the phone once and got a very polite and excellent costumer service.Besides that, amazing quality, trendy and unique items.
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September 2023 by Oleksandr Kovalenko
Sold me an item for a different price.
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August 2023 by Andrea Johnstone
Service was terrible. 3 people in there. No one greeted. The 2 guys acted like it was an inconvenience to serve me. Didn’t smile and were snobby. You work in a clothing store for a living. Quit the ego and smile and be nice to your customers
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July 2023 by lisa smith
I would not advise anyone to shop with this brand, online or in store. I have been a customer for over 5 years... service has absolutely deteriorated. I went in last week, 3 sales people were standing at the back of the store just staring at me, watching me try things - didn't say hello, didn't offer to help. There were two groups of customers in the store and no one was being helped. And now they changed their online return policy - returns are not accepted in store and they won't refund your taxes and won't provide you with the document to get your taxes back on your own. Terrible changes to the brand.
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June 2023 by Nelson Duarte
I have been buying clothes since they opened at yorkdale.But let me tell you there Jean material is absolutely garbage I bought 2 pairs and they ripped on the first day.
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January 2023 by Artec 78
My wife and I always pass by this store as you will always find some nice items to complete an outfit or get some additional basics. The materials are very nice on the shirts and t-shirts. The store also has some good sales.
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October 2022 by DD K
Was my favourite leather jacket shop, i have bought 4 jackets here and one bag. wondering what happened these 3 years? No more good designs. Sales also had a cold face on me and my friend when we were here about 3 mins. Shes didn't even come talk to us at all. Way to go allsaints.
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September 2022 by Tom Evans
Amazing service. Went above and beyond. Super friendly. Recommended!
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September 2022 by Qi hao
Vivian, at Yorkdale location , has some next level attitude towards customers. Ive been a loyal customer for years , never had someone given me that much attitude for returning a piece that had a noticeable rip. Very bad and insulting customer service.
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August 2022 by Mohamad Attar
I had the best customer service at this store thank u MEL for putting all of your effort to find me my size such a great experience!! And I felt very welcomed and very friendly environment
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August 2022 by Jean Kim
I like the products, however the customer service was so rude. The store associates gave undue attitude and never offered any help. The kind of unwarranted stuck up attitude that pushes away people who could very well otherwise support your business, but alas, I'll take my money elsewhere.
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July 2022 by Carly delacourneuve
Mel always helps me at the Halton Hills store and I was SO excited to run into her today at the Yorkdale location! Mel is amazing to shop with; super friendly & helpful, great fashion sense and not at all pushy. Every shopping experience with Mel is a great one and today was no exception!
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July 2022 by Androniki
Jena, Bree and Dominik offered exceptional customer service and helped me find exactly what I was looking for. Thank you for the best shopping experience!
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July 2022 by Natalia Krouko
Wonderful store! Simran is wonderful, super helpful
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July 2022 by Vivian Li
I had purchased a couple of tank tops on the online store that didn't quite fit and went to this location today (Wednesday afternoon) to return them. Although the store associate who helped me said she was unfamiliar with completing online store returns (to something along those lines, I can't recall her phrasing verbatim), she was very diligent about finding out the procedure and making sure it was completed correctly. She made several apologies about the length of time it took but I really appreciated how she took the time to double check that every step was correct, as well as taking the time to communicate the transaction process to me in a clear and concise manner. Thanks again!
