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December 2023 by Ivy Poe
Do not shop here! Sales associates are very unfriendly and if you are a person of colour they follow you around the store. I had a horrible experience yesterday at this location and I will not be returning.
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October 2023 by Hirushi
They dont have much stuff during this fall. Visited to get some cute fall outfits and shoes but the yorkgate mall store has better options
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August 2023 by Veronica G
Worst customer service experience ever. I came to return some items in good condition with the tags still attached that I had received the day before via mail because it did not fit. One item had a bit of make up on it from me trying it on and the girl doing the return advised me that I can try using a makeup wipe to clean it off and she will take the item back. I did as she suggested. I came back with it cleaned off in the small area that had makeup on it and then she claims because she KNOWS I used a makeup wipe and the item was wet (from the wet wipe), she refused to take it back. I only did as she advised. I don't care about the money. It's more about the principal behind her advising me to do something and then changing her mind. I asked for the manager, she claims she is the manager but gave me no name and she had no name tag on either. She's a brown girl. Please train her on basic customer service skills. Because of her, I will not return to this specific store because there are far more better locations with better service out there. Cashier number is 85141 on July 18, 2023 around 5:25.
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April 2023 by Ki-Ki Petite
This location is VERY “Hit or Miss” in the customer service department but they tend to have a few decent sales & selections occasionally.I often browse through as it’s right next door to my gym. Though the clothes are trendy/for a younger crowd, I do like a few of their basics (essential wear ) . What stops me for being a loyal customer is the rude sales reps that I often deal with . For example I asked one worker this past weekend if there was a garbage bin that I could throw a paper bag in and she gave me a cold death stare … The following day day after purchasing something I went back to exchange the item and the cashier acted as if I were asking her to climb Mount Everest . After huffing and puffing she carried out the simple exchange. I often get compliments on the items I wear from Ardene but I probably won’t be shopping here in the near future .
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March 2023 by Akila P.
This location is "Hit or Miss" in the customer service department but they tend to have a few decent sales & selections occasionally.I often browse through as it's right next door to my gym. Though the clothes are trendy/for a younger crowd, I do like a few of their basics (essential wear ) . What stops me for being a loyal customer is the rude sales reps that I often deal with . For example I asked one worker this past weekend if there was a garbage bin that I could throw a paper bag in and she gave me a cold death stare ... The following day day after purchasing something I went back to exchange the item and the cashier acted as if I were asking her to climb Mount Everest . After huffing and puffing she carried out the simple exchange. I often get compliments on the items I wear from Ardene but I probably won't be shopping here in the near future .
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December 2022 by Lisa Goodwin
Ardene are great stories to shop for great gifts ? always have great things on sale great stuff and great customer service always someone on the floor to greet you when you enter the store .
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September 2022 by Carolina A
Very disappointed with how management is running this store, I tried to enter the store last Friday around 7:40 PM and the woman working the store REFUSED to allow me into the store! I understand they close at 8, but I just wanted to browse... I will never go and waste my time at this Ardene location again.
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January 2022 by Saranya N
They close by 6 pm .. pls update store hours online ! Pain to drive by to see it closed
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December 2021 by E Sayed
Shoes at Ardene are best at orfus road store but this store was not bad at all for clothes.
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December 2020 by Jannet Aviles
Amazing staff! Such nice girls and the assistant manager Brenda was super helpful, after my experience at stockyards I thought I would never shop at Ardene again but this store has become my go to!
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December 2020 by Yornea Beauty
I was very impressed when I entered Ardene it's my first time coming here. Everything was so organized.
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December 2020 by Hennya Goldbeeg
They don't have any of the stuff. That I wanted. I looked on line and than called to see I called to see if they had it stock at the store