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February 2024 by Andrea R
Wonderful experience dealing with the customer service department at Arrow Furniture. Izzy, the manager with the Customer service department was especially helpful and knowledgable on the products. Darcy the repair person did an Excellent job as well. On repairing a vanity I purchased.
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February 2024 by Iqra Chaudhry
Bought a Button Tufted Sofa from here...had a button popped in a few times...was able to get them to send someone in for repair. The person had a great attitude and was happy to assist and repaired it really well!
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February 2024 by Parminder Sidhu
Great selection of furniture for the whole house and amazing customer service end to end.
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February 2024 by Varun Ahuja
I purchased the bedroom set. Everything was fine but one nightstand was slightly different shade due to different lot. I called the customer service dept. and talked to Izzy about the issue. He sent the technician and it was replaced within 2-3 days. Very quick response from Izzy. Thank you...
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February 2024 by Jamie Schneiderman
I’ve had a great sectional for about 18 months and had an issue with one of the pieces. I called Izzy and he told me he’d take care of it. Within days they picked it up, fixed it, and returned it - zero hassle. Was one of the best experiences I’ve ever had with anything I’ve purchased. Am really glad I chose Arrow. And would definitely recommend buying from them.
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February 2024 by Lauren Feldman
I have been shopping at Arrow furniture for a number of years and can’t say enough good things. Not only is their selection unbeatable, they also offer fabulous design services. Their pricing is reasonable and the delivery was flawless. Jason was always reachable and made sure I knew what was happening every step of the way. Izzy was phenomenal in helping me select product and even came to my house to help set it all up. Top notch service from beginning to end!
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February 2024 by Daniel Coutts
Bad stuff that doesn't last
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February 2024 by Kim Lores
This is a really great store. I've been shopping with Arrow consistently now about 3 years. I've purchased a living room set, a back living room sectional couch, tables, rugs, artwork, accessories, and more. I've recommended several friends and neighbors to Arrow as I've found the quality surprisingly high and customer service exceptional. Quality is my highest priority but everything has been fantastic. Very highly recommend. You won't be disappointed. 5 stars! Super happy with this store. I stumbled on them through a friend and I'm so happy I did. Really.
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February 2024 by Doris Waltman
Furniture will look great in the show room but will look bad in your home within a year. Bad quality stuff.
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February 2024 by Sigal Koshokaro
Izzy from the service department was amazing. I called for a broken part on my sofa after 7 years. He was very kind a knowledgeable, helped find the part and sent the service technician for a minimal installation fee the next day. The best service possible.
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February 2024 by Sandro Bellio
So I bought a couch and a kitchen table with chairs.After a few months, the seats were sinking on the kitchen chairs and the couch.I called in and they replaced the chair tops and repaired the couch.The service was great and I thank them very much.I will be going back to buy new bed room set very soon.Thank you again to the employees of arrow furniture..
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January 2024 by A M
Man charged me tax on a cash deal for something that was 60$ lol what a lame
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January 2024 by Kayleigh Costa-Arnott
Very traditional furniture. Wasn't our style, very loud and overpriced
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December 2023 by HomeStars User
Arrow furniture is a one stop shop with fabulous selection, exceptional service and great prices.
Our living room and bedrooms are all furnished from Arrow furniture.
Thank you helping us make our home looks so beautiful!
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November 2023 by suha minas
We purchased a 3 piece couch set for our living room. After tax it was around $2800. Although this set was purchased in 2021 we quickly noticed the quality of these couches deteriorating. We thought the quality was good considering the high price and nice design, but we can literally feel the springs as soon as we sit down. We have to adjust the cushion after it is sat on. It is no longer comfortable to sit at whatsoever. We are embarrassed to bring guests over because of the low quality. We are honestly just extremely disappointed considering most the reviews seemed okay. The set is very nice but the quality of it does not meet the standards we were promised. I'm not sure what the warranty process is for a set like this, but we would love to speak to a representative about this purchase, considering it was not too long ago.
