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February 2024 by Aba
The minute I entered the bank, someone stood up and rushed towards me to show me the exit. I'm a person of colour and I felt EXTREMELY offended by their behaviour.
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February 2024 by Emily Huang
It’s such a shame that we have all been sent abroad. You can do such deceitful things. You must be so poor! I saved 500 yuan in 2018, and I promised that as long as it exceeds 500 yuan, there will be no additional charges every month. I have never received any letters or emails from you in the past few years, but today I suddenly received your letter, They say our balance is only over thirty. I'm so ashamed for you.
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November 2023 by Yi Wen
The sign of "out of order" has often been attached on the ATM. The office hours are short and the blank closes on some week days.
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May 2023 by Catherine Chen
Today, my husband and I went in to this Bank of China to open an account. Before I went, I read the reviews and I was kind of hesitant; however we still went there because this bank is located right outside Peanut plaza and it's a very convenient location. It turned out the staff are very nice, especially Macie, who's also very nice, knowledgeable and super helpful and accommodated our needs as we were from out of town. I'm glad we went in and opened the account there. Thanks very much, Macie, you're the best!The above review was three years ago. Below review was for my experience during my visit at the branch last week on April 20, 2023.I was at the Branch and a staff member, Justin, was very patient and efficient. He was able to resolve my issue with positive attitude. In general, my experiences with this branch at Don Mills have been very good. Thanks very much Justin for all your help.
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February 2023 by Yuan Fang
I love the friendly staff. They are amazing. I was served in the most efficient way possible. Thanks guys. Keep doing the good job.
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February 2023 by Mirushe m
They pay attention to detail. Great stuff, can't wait to do business with them again.
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January 2023 by Jax
Excellent service quality, very efficient. The attitude from managers to employees is very friendly. Cicy, the staff who handled my issues, was very professional. Shr helped me to issue a debit card quickly and gave me-my remittance information form(I definitely need it). I am very grateful for this
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January 2023 by Catherine Z
Staff have always been friendly and efficient. After staff Le Pan knew that I wanted to use the UnionPay card to withdraw cash, she told me the amount and limit of cash withdrawal in detail, and helped me withdraw money from the ATM machine.
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January 2023 by WEI HAN
Nice service. I always use my union pay card at their ATM, very convenient
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January 2023 by johnson liu
Nice and friendly staff with unlimited patience to help provide financial solutions!
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December 2022 by Andy Zheng
I came all the way from Ottawa, and it was already 4:00 PMwhen I arrived at the branch. The branch staff helped me activate my student gic account without an appointment.
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December 2022 by Chorus Yang
Great and excellent service! Stuff and very friendly and helpful!
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November 2022 by LINHUA HUO
Thanks Cathy Zhang for her patient help.
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October 2022 by zigen9999
If I can give 0 star I would, this branch has the slowest service ever. I'm only doing a cash deposit and it will take them 15 mins to do it. Not sure what each person is doing behind the counter, as there are 4 people there and only 1 of them is actually working. Horrible
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June 2022 by dongge liu
worst service ever! extremely impatient and impolite! the only reason I give it one star because I can't give it zero star.
