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January 2024 by Holly Cowieson
Great and easy experience getting set up with a storage locker. The staff were extremely pleasant and helpful, the lockers are clean and halls are well lit.
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October 2023 by Ken Ahlberg
Great storage facility. Found the right size unit and price. It is very clean and easy to access.
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October 2023 by CPG
I wish more companies put as much care and pride into their product as Carnforth Self Storage does. Spotless facility, above and beyond service, and an owner/operator who cares enough to remember your name and make you feel like you’re their most important customer. If there is such a thing as a special kind of self-storage facility, this is it.Bonus: When my movers cleared out my lockers today they were able to pull their 26-foot truck up to a loading dock at the rear of the facility, which surely shaved at least an hour off my loading/move time.If you’re lucky enough to find open units at Carnforth Self Storage, don’t hesitate to book!C.
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August 2023 by Robert Webster
I started renting from Carnforth Storage shortly after it opened back in 2014. I was leaving to live in the USA so needed a place close to my parents house in Victoria Village. After paying the rental costs for a few years my mother wished to take over the costs. In 2021 while I was still living in US my brothers acted upon themselves by clearing out my storage unit. Without my permission they manipulated our 83 year old Mother shortly after my Father had died. I had left my key with my mom with instructions not to enter unless an emergency. Infact I had spoken to Michael and his son George on separate occasions over the phone. Asking them directly to call me if my family acted in a unauthorized way or any funny business went down. Michael and his son both assured me that I would be notified if they saw any actions that were fishy!. Well they didn't since my family showing up on July 8th 2021 & without any call or email to me. My family was allowed to go ahead & fully empty out my storage unit. I had been a paying customer for 7 years since 2014!. I would have not expected this especially after my concerns and recent warnings. Due to Carnforth Storage actions I lost all of my possessions which were well worth over $5,000-$10,000. I highly doubt that Public Storage would allow this to happen if my name was on a contract with them. As for Michael, Carnforth Storage owner his only response is that he can't police his units. Washing his hands of the whole situation and refusing to take any responsibility. I expected more and disgusted with how a long term client is treated!.
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August 2023 by Andy Frank
The facility was impeccably maintained. All units on the ground floor. Plenty of dollies, great garage door access. Units themselves were as advertised. Mostly, the service was fantastic. Quick responses to queries, clear directions, fair prices.
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February 2023 by Luciana Viventi
I was glad to find something close to home.The premises are well maintained and the lockers are clean. Packing supplies are available and affordable. Thank you Michael for your kindness and professionalism.
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November 2022 by Chris Durward
Carnforth storage is excellent. Warm indoor units, well lit and clean, very safe and secure b/c only other tenants with a PIN can access the indoor space. The staff and owner are super helpful. Prices are great. What else do you want? Highly recommended.
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October 2022 by Tessa Hall
Carnforth Self Storage was excellent in helping us with our needs! Michael and his team are great.
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October 2022 by mike haidar
Excellent customer service , the gentleman I dealt with showed me and explained everything to me in detail and went out of his way to make sure i understand the whole process .Update on this Review :I called Michael at Cranforth Self Storage to let him know that i will be evacuating the unit unfortunately because of the economy , as i was storing items for my business, if i could give 10 stars i would've , throughout the years i got the most amazing service from this Family Business , Guys i encourage anyone who needs this service to go there , straight up guy and amazing service.Michael see you in the near future as things improve for me.
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June 2022 by Maret K
I been renting over 4 years for 2 Larger units.Its the best storage we ever rented and location is good.Very clean inside the hallways and washroom. Multiple carts available. Easy access for any time . Parking always available.Mike the owner and the family taking a good care of clients.We are very happy with their service!
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February 2022 by Serene
Michael was very transparent about everything. even though their promotion isn’t as good as other public storages, their professionalism and transparency establishes that trust which for me matters the most. Went with them. Great service.
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December 2021 by James Buchanan
Great owners, reasonable, accommodating. My mom used this storage in recent years and they were good-hearted people. I had to reopen a unit and they made it happen without issue. Lots of cameras for security, indoor climate with code access gives you comfort that you and your stuff will be safe! Thank you Michael.
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November 2021 by Hassan Nayer
We have received an excellent customer service from Michael. He made the whole process so easy and fast for us. Great Storage space, clean, well ventilated, and convenient location. We would highly recommend Carnforth Self Storage.
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September 2021 by Ethan Eisenberg
I have been renting space at Carnforth Self Storage for over six years. It is a clean, secure, well-run space with 24-hour access. Michael and his staff are always friendly and helpful. Over the past few years, as I started a new business and my storage needs have grown, Michael has helped me choose suitable lockers within my budget. From my experience, I believe it is the best storage facility in Toronto.
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November 2020 by Vanessa K.D.
I’ve been renting out a unit at Carnforth Self Storage for 2 years now. The premises and the units are spotless. The unit door is solid and they always have available trolleys around to use. The main door is automated with a personal code, which provides extra safety.The owners are friendly, very professional and always willing to help.Also, I receive automatic email receipts every month when my card gets charged, which is very convenient.Overall, I’m extremely satisfied and have no complaints. Would highly recommend this place!
