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October 2023 by Imanol Riveros
They were very helpful with my problem and went direct to the point. I’d be good if they had more people working there, bc i had to wait like 4 minutes in the line, but the experience overall was great.
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June 2023 by Ronald Makalintal (Macky)
Nathalie is amazing! Was very helpful and responsive to my questions.
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March 2023 by viera bennett
Amazing service!!A wonderful lady named, Judith, I believe, helped me do everything needed in the fastest and best way possible. Great location. ♾️
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January 2022 by Kimble M.W
Every time I go to these bank branches, the tellers are usually standing around looking busy. You would think someone would be available to pick up the phone when you actually need to call the branch to book appointments...
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January 2022 by Lee Clark
The atm on the left hasn't excepted cash deposits for months. Many employees have been informed and yet nobody seems to be aware
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October 2021 by Ahmet Akgul
Terrible service. I opened an account here with their $300 promotion, they didn’t deposit the money in my account after 8 months, when I went to ask about it I was told to just close the account. Avoid at all costs
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September 2021 by Ann N
If I could give a 0 rating, I most definitely would. I have been banking with CIBC, this branch specifically for nearly a decade and it seems as if the service continues to deteriorate. They have no respect for anyone who does not visually fit their standard and expectations. To be referred to as "those kids" when I come in for an investment appointment, to not be address respectfully much less have my name pronounced correctly, to have my entire investment set up incorrectly to the extent that I was charged fees for their mistakes is just wrong. I reached out to voice my concerns and all that I was given was a "sorry you had a terrible experience." No sincerity, no interest in their customers, not even an offer to reserve the fees I was charged for their mistakes. I'm glad I closed my investment account with CIBC. Long-term, I will be leaving this institution entirely. Seems as if loyalty means nothing if you don't fit their monetary picture as a client there. Go to another branch if you don't have the option of going else where.
