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February 2024 by tionne robinson
Worst location ever they need to re hire a whole new set of staff
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February 2024 by Miguel Sosa
**They don't call back**Left 3 messages and they finally called back just to tell me that there was lots of changes and that they will ask someone to called me back....Well, won't wait anymore.......time to move on.
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October 2023 by Imanol Riveros
Went to this branch bc i called the hotline for a problem and they told me that i had to go to a beach to solve the problem, I waited 10 minutes in the line and when i finally talked to the bank teller, she told me that they couldn’t do anything there and i’d have to fix it somewhere else
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June 2023 by Jaspreet Singh
I recently had the pleasure of being served by Darshini Chotai, a remarkable representative at CIBC Bank. I must say that my experience with Darshini was truly exceptional, and I am delighted to share my positive feedback about her outstanding service.From the moment I walked into the branch, Darshini greeted me with a warm and welcoming smile. Her professionalism and dedication to her role were immediately evident. She patiently listened to my inquiries and concerns, demonstrating a genuine interest in helping me find the best solutions for my banking needs.Darshini's knowledge and expertise in banking were truly impressive. She took the time to thoroughly explain the various options available to me, providing clear and concise information that helped me make informed decisions. Her attention to detail and ability to understand my specific requirements were exemplary, ensuring that I received the most suitable banking services.What truly set Darshini apart was her exceptional customer service skills. She was attentive, responsive, and always went the extra mile to address any questions or concerns I had, no matter how big or small. She displayed remarkable patience, ensuring that I fully understood the processes and benefits of each service I was interested in.Throughout my interactions with Darshini, I felt valued and appreciated as a customer. She consistently displayed a friendly and professional demeanor, making me feel comfortable and confident in my banking decisions. Her dedication to providing the best quality service was evident in every interaction I had with her.I would like to express my sincere gratitude to Darshini Chotai for her outstanding service at CIBC Bank. She is an asset to the organization and a shining example of what exceptional customer service should be. I highly recommend her to anyone seeking banking assistance, as I am confident that she will provide the same level of exceptional service to all her customers.In conclusion, Darshini Chotai at CIBC Bank deserves the highest praise for her exceptional knowledge, professionalism, and customer service skills. My experience with her was truly outstanding, and I am grateful for her dedication to ensuring that my banking needs were met. Thank you, Darshini, for going above and beyond to deliver the best quality service!
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May 2023 by Krutang Patel
I had a great experience at this CIBC branch. The staff were friendly, helpful and went above and beyond to assist me with my banking needs. The branch was clean and well-maintained. I was impressed with the level of customer service I received, and I felt valued as a customer. Overall, I highly recommend this CIBC branch to anyone looking for a great banking experience. Keep up the excellent work!
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May 2023 by Dish 71
Worse service I have seen, not friendly and they stick in their word.
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April 2023 by ALEX FAD
This branch has the best customer service special when you deal with Darshini Chotai I definitely recommend my family and friend to go to this Cibc branch you won't be disappointed
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September 2022 by Carmine Iacono - Official
The greatest most personal customer service of any of the CIBC branches. Thank you.
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August 2022 by Cesia Oh
I was assisted by Miss Kulwinder this morning to open an account and I’m beyond satisfied with how efficient everything was and how nice she is!
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August 2022 by Karan Hariyani
Darshini Chotai mam,I had a great experience with her. Very good customer service at this location every time Especially with her. She is always friendly and willing to help. She always welcomes everyone with their issue and doubts. Great experience and highly recommend take any queries over there!
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August 2022 by Sonia Gregoris
We recently had the pleasure of dealing with Goldie Sharma ofCIBC and we must say that we rarely provide feed back to suchsurveys. However, we wish to share that Goldie was very easy todeal with. He is the true definition of excellent customer serviceand is very knowledgeable in his line of work. CIBC should beproud to have such a dedicated employee as part of their team.Goldie went above and beyond serving us, even at a time thatmost banks would be on after hours. Goldie was there to helpanswer our questions and provide guidance for our financialneeds. Job well done! Goldie was instrumental in making ourbanking needs a reality. Look forward to doing more businesswith CIBC while working with Goldie on another future project.Thank you.Robert and Sonia
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July 2022 by Yunus Ozdemir
Got great help, willing to work with this branch in the future also. Melisa is amazing representative.
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May 2022 by Sergiy Polishchuk
CiBC are scammers! I have had nothing but trouble with these banks. My most unpleasant experience was they took a certified check from me and put it on hold for 5 days . I spoke to supervisors and they told me that they hold government checks, bank drafts and certified checks. They are quick to take you're money and will make you beg for it back. Horrible bank and Unfortunately horrible people
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November 2021 by G-MAN
Sherman Tong is an efficient financial advisor, and the only one who rectified my problem, in less than 5 minutes!!, Very disappointed in the staff at 010 banking center. They could have been more helpful at finding solutions as opposed to constantly reiterating new policy. This young woman ,miss Sherman Tong, heard the situation found the option to fix it and did so. She is the new superhero this branch needs to save their reputation. DON'T LET HER GO !!
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September 2021 by Mayoo N
I have my mortgage at this location for past 10years and always got excellent service and rates from them ! Both Jeremy ( My Advisor ) and Manager Munaf are amazing people to deal with ! Jeremy went one step above to close my new house !
