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February 2024 by Teagan Bradley
was not fantastic experience, i understood there was nothing they could do for me, but their tone, and how they spoke to me was really condescending. i continued being polite whilst being dismissed with no consideration.
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February 2024 by Ayan Tugsel
This is my go-to branch whenever i need something done. Love the customer service I receive from Ellen, Eldun and Daniella!
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February 2024 by Nicole Fernandes
The best CIBC rep I’ve met so far…Ellen is really helpful and solved my banking issues under 15 minutes.
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February 2024 by Dear
Edun needs to work on his customer service skills. 0/10 experience at this branch. I didn’t even go for something big. Just to replace my expired CIBC DEBIT card. Quite disappointing.Also why is the wait time so long with only 2 staff attending to every one’s need?This branch is appalling to say the least.
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January 2024 by Sahib Arora
I never had good experience here, they just come too hard at you to say no, instead of how they can actually help!Latest one was, I tried to see an advisor and they just refused instead of helping me to book an appointment for me.
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January 2024 by Raj m
Service at counter leave much to be desired. CIBC staff lied when asked a question. I have been a CIBC customer for over 20 years and have witnessed service level decline to point where I try to do only online banking avoiding staff at CIBC. Moved all saving fromCIBC next to move all auto withdrawals. For a better banking experience with no lies go to RBC staff are more professional and service oriented. unlike CIBC. A Pity
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November 2023 by Jashley Tapeceria
yasmin and the rest of the team are so helpful! had a question about some investments i have and they were able to answer them quickly over the phone ?
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October 2023 by Yonas Hailemeskel Kidane
My second time coming to this branch. There are many people lining up always but most of the counters are empty and the service is too slow. It literally takes half a day to get a basic banking service at this branch.
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September 2023 by JAGDISHBHAI ROY
Hey, I tried for remittance for my nephew but the swift code is not valid. Please help me get the right detail,
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July 2023 by Sal
Juan helped me get a new card set up. Very professional and pleasant to deal with ?
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May 2023 by Govind Chaturvedi
Juan and Abdul are amazing people at CIBC. They both heard me out and have me the best advice they were very patient and heard me at length and worked to solve my issue. I am very impressed by the Customer service by Juan and Abdul at the his CIBC bank.
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May 2023 by Paul Rutledge
Great service, they've always went out of there way to help me especially in the last year. Keep up the great work.
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February 2023 by Vladimir Oladejo
CIBC is lucky to have Viktoria Gorbachyuk. She attended to my brother and I even though we were late to our appointment. She took the time to explain more concepts than we even expected
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November 2022 by Jordan Duncan
Literally the only CIBC in the whole city who won’t cash my payroll without a hold. Spoke with multiple managers and left with no explanation and no resolution. Every time I visit this location I leave feeling worse than when I went in
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September 2022 by Kamini S
The bank looks very spacious after the renovations!
