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February 2024 by Frame Film Studio
Terrible bank . Keep your money at home under your pillow it's safer
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November 2023 by The FINELINE Painting
They are not professionals and they don’t know working. I wanted withdraw from my account. They didn’t give me money. They talked to me like I was a scam!!!
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October 2023 by Sheena B
I've never experienced any issues in the years that I've been banking here. Friendly and helpful staff members.
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October 2023 by Daniyal Mirzaei
i was talk to MAX and his no goodmy english is not good and he doesn't help me
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October 2023 by Vronny
The queue is always there no matter what time you go. Expect to wait for at least 10 mins. However, Michael was able to help us with our debit and credit card problems. Straightforward and clear explanation.
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July 2023 by Hongming Zuo
Very nice branch. Staffs are nice here.
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July 2023 by Vall
Had a pleasant surprise with the level of service. Will do more banking in this branch.
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May 2023 by libby chu
Love this location. Staff members here are very helpful and attentive.
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March 2023 by Schad M
Worst experience I had with CIBC today, I was given an appointment with advisor " Hannah" so I showed up on time. I had to wait 25 minutes and asking several employees to see if someone else can help me as advisor didn't look like to care about my time. Manager was not available, and no body looks like to know what customer service standard, no courtesy whatsoever. Finally when I went to her office another employee shows up and talk to her in Chinese in front of me, I am at CIBC branch not a Chinese bank so it's important to speak in english.at the end I was handed a paper as supporting document which is a legal document with no envelope. Grocery mom and pop shop would have better business manner and process. Unprofessional from top to bottom written all over steps at this branch. I have been banking with CIBC for long years, now I am having second thoughts about CIBC but for now at least I know will never go this branch ever again. Horrible customer service.
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March 2023 by Louay Nakash
I love this location , ppl working there are very helpful and give fast service specially the business advisor in first office behind front desk (Hana) she is always looking after my business $$ ..
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December 2022 by Jiong Wu
Teller at TD and Scotiabank is able to verify, activate, and change my banking information but the tellers here cannot. They schedule you with a person in a separate office. Two of the three of those people were not serving a customer but can not serve someone because it has to be scheduled even when their original customer did not appear to show up. Don't come here if you want anything done. The tellers do excellent Chinese translation if you can't figure out how to use the ATM to deposit and withdraw cash though.
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August 2022 by Sherry C
Update: Comparing to the RBC at Finch & Don Mills, I have to say this location is very clean, well organized, and maybe more professional. The only thing I don't like is Eddy called me a couple of times. I don't want to get insurance, I'm not interested in open other accounts, and I hope I can opt out.
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April 2022 by Kirtobrien Obrien
I am over the age of getting my money order without charge..and I was told that i had to pay.. When I ask for the Manager ..I had a long wait that I walked out the bank..
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March 2022 by Ona Zhang
They made me to another branch. Obviously, this branch couldn't provide any service. Teller seems lack of professional knowledge. No greetings to customers at all.
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February 2022 by 성이름
Traver le, He is super nice and professional. It was so convenient to visit and deal with my stuff at CIBC thanks to him.
