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February 2024 by Oluwasanmi Oso
Absolutely no sense of urgency at all times. It’s like the motto here is the slower the better. Always understaffed and the offices are just empty. The lines go out of the bank and the bankers are just acting like it doesn’t exist.
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December 2023 by Hilary Okeke
I had the opportunity to work with Goldie Sharma and Joseph Sagai for my mortgage application. I was a great experience working with both of them. I had a tight time line but Goldie was very diligent in expediting the process. He was reachable at all times of the day and was very patient while communicating the process to me. I'm so grateful for their professional work and getting things done...
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December 2023 by Hayde Sanchez
There's big lineup here always I need to waiting one and half hour, only two teller working. The others staff walking around and sitting down.
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November 2023 by Mr mbrana
20 people's in line, and there is only one agent at seat for service .what a joke.photo is just people's on front of me.
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October 2023 by Jessica O
Goldie helped me with my mortgage and was by far more helpful than other advisors I spoke to. He provided relevant information to prepare me for what to expect, and responded quickly but patiently to all my questions.
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September 2023 by Milkah Mwibanda
Had a good experience with Resh!!!she has been good and nice to me, she has also directed me accordingly and she's very friendly. Am so happy and great full too.Thankyou
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September 2023 by yashashwi patel
Goldie Sharma and Joseph assisted us with mortgage for our new house. I must say Goldie is very ver efficient and believes in providing regular updates on the application. Our process was done in a timely manner and credit goes entirely to Goldie and his team. We are very happy with the service provided by both Goldie and Joseph.
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June 2023 by felixpaul services
Rashmi did my account opening and I was so impressed at her patience to listen to my near and future needs.She will make a great leader with her listening and teaching skills.Rashmi you are a STAR
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June 2023 by Scott
The teller Chris was nice and helpful. The customer service rep Thuy Phan was very fantastic with help opening a bank account and credit card. Great experience at this location.
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March 2023 by Paul Duong
Dealing with Goldie for my mortgage was awesome. With all my years, no one able to meet my expectations the way Goldie did, great work.
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January 2023 by Nancy Nguyen
My husband and I were working with Sagai and Goldie on refinancing and it was a wonderful experience, they're patient, professional and provide timely updates. I never had to follow up for an update, they went above and beyond to ensure we were happy and satisfied. I highly recommend Sagai as a financial advisor and all your mortgage needs with Goldie.
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January 2023 by Terry Walter
I had a nice experience at Cibc and Reshmi was the nicest person I’ve ever seen and she’s the best and she actually needs a promotion. She’s the best and I will be coming to the bank because of her and get referral for the bank because of her
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December 2022 by Alison Patrick
I went into Cibc Bank to apply for a credit card. There was noone available to assist me at the time, the teller was pleasantly nice, she took my information and told me someone will contact me before the day was done. Later in the evening i receive a call from the bank and Reshmi Pillai spoke to me. She was very pleasant, she took the time to advise me in what steps i needed to take. Few days later i went into the Bank to apply for my credit card. Which was approved. Reshmi took the time out to explain about the Card and how it works , she also recommended who i can call to receive further information about the card. It was great interaction and service with a smile. Great service over all !!!!
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August 2022 by hassan khan
Goldie Sharma helped us get our first mortgage! He was very kind and helpful from day one to the closing date and beyond. His communication was amazing as he was available whenever we needed him or if he was busy, he would get back to us letting us know asap when he will be available for a call. I got his contact from a friend that has used his services multiple and I’m sure I will be definitely hitting him up next time as well!
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July 2022 by Gini Le
This branch randomly withdraw 5 thousands (yes You read this right, $5K) from my checking account without my authorization to someone else. They had me call off work to talk to the manager in person. They caused me too much troubles and worrisome. The manager did NOT want to investigate right away and return my money. I had to request her to do it right away. The result ended up one of the teller typed my account number instead of the person order that $5K money order. How on earth a bank teller typed an account number ( the most important part of her job) without having anyone double check twice or three time???? Im going to withdraw all my money to another bank. CIBC bank is unprofessional and scammy.
