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February 2024 by Sam T
Very nice staff and kind, they are so patient and will help everybody so polite , that was a very good experience
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January 2024 by V V
Helpful and knowledgeable staff
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November 2023 by A “Google User”
Great! They had what I needed that I could not find at another store. Staff was helpful .
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November 2023 by Ron Bluestein
Wanted a product, they said they didn't have it in stock. They didn't hesitate to say we could order for me. I received a call the next day I could pick it up.I call that service. Very helpful.!!
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November 2023 by Craig Sutherland
best place to find hardware and good advice. No need to get lost in a big box, this place can source everything you need. Well done!
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October 2023 by Maricris Rey
Bad customer service especially the white woman at the cashier who looks like she hates her job and grumpy looking , at the entrance the guys will greet customers who are coming in and even help you find the stuff you need but at checkout beware on that rude grumpy lady standing at the cashier no people relation at all no smile nothing…. and clearly such a negative vibe, not only that, she will look at you as if you are stealing something, she should not be in that position.Please AVOID this place. Not recommended.
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October 2023 by Peter G
Not great for chainsaws. Limited options and little to no accessories. The advice I got was that it's difficult to have replacement chains given the huge variety. I guess so. Note, they didn't have replacement chains for the saws they do sell.
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August 2023 by Greg Alton
I go here all the time, it's a midsized, old-school hardware store where you can ask a question and usually get an answer, instead of wandering around a big box store. They can't carry everything but they carry a lot, and try pretty hard to help. And it's a lot closer than the big boxes.
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August 2023 by Setareh M.
The website is not updated. It shows they have things in stuck, but it is not in fact. And be notices if you are in rush do not order online as it takes long.
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August 2023 by Syd Pell
Decent assortment for its size, friendly knowledgeable staff. Prices a little on the higher side
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June 2023 by patricia fitzgerald
Very disappointing regarding service. Used to be great. Yesterday as I entered the store, a young woman who looked like she was wearing a store uniform stated she didn’t work at the store when I asked her if she worked there. I saw her later behind the desk and she didn’t seem to care a whit that she had caused delay and inconvenience ie totally expressionless. I walked around looking for help and finally found a young man to help. I had to approach him. I don’t know how the owners expect anyone to go to the trouble of going back !!!
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June 2023 by David Onichuk
Great staff, location and product selection!
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June 2023 by Jasmine Morson
small store, lots of stuff, they will order in for you too.
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May 2023 by M Wang
Spoke to hardware gentleman over the phone, he was very helpful (5 Stars) but when I come in to pickup the product, the cashier wasn't very friendly at all. It wasn't busy and I was the only person there waiting for her. She told the payment without saying a word or looking at me.
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December 2022 by Victoria W.
Normally this store is a great place to go for all your needs. Today was amazingly disappointing. The product I needed and I had purchased many many times before was not there. I asked a man for help. He was obviously hung over, irritated to be asked for help and extremely dismissive. I asked if should check back and he did not even bother to check on a computer if the product (which he apparently did not even know) was discontinued. He simply walked away telling me it was gone. Mind boggling rude considering his job is customer service. Big lunch bag let down on a normally great store.
