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January 2024 by jordine
Neglects their designated opening days and hours poorly, had customers drive all the way just to find out the store was closed. Went on December 23rd at 3:30PM, Google hours said it was open until 4:30PM. The store was closed and had notices posted on their entrance saying they were closed for Christmas, etc, but nothing about December 23rd which wasn’t even a special day.
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December 2023 by Salma Belen
Everyone there is kind and helpful, I always find what I am looking for when I go. They have a huge selection of gel nail colours, charms, chrome, gel x, poly gel, acrylic and much more. Def recommend?
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December 2023 by Agnes Kwon
Great shop, staff were very helpful and friendly! I'll be back for sure, wide variety of nail supplies.
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October 2023 by Leeann Downes
Racial Profiling is somewhat present at this location.I walked in with a side purse and a Walmart bag, immediately put it in a cart to shop, within 2 minutes they took my cart to the cash and left it at the top or the counter beside the exit making it easy for anyone to pick up and leave.While shopping around it can be seen that others are allowed to keep their purses and backpacks.It's clear that this was a request from someone in management, so there was usually someone watching me in the aisles, even when there were plenty of others in more densely populated aisles, and even though I no longer had any of my bags.Aside from that they have an amazing selection, lot's or gels things for nail art, gems, and some spa stuff.But if I can wait for supplies from an online order, I'll do that instead of the whole profiling experience.
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October 2023 by Melissa Kgang
Great service. Patient staff too. You go in there, trust me, 30min you are still walking around cause of wide selection of items.
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August 2023 by Lana Ti
Favourite nail shop around Toronto. They’ve got everything you need, and you always end up buying more than you need ?
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August 2023 by Monica aballay
Worst customer experience ever. second time at this Orfus rd location and never again. BE AWARE if you are not buying for a nail business or own a nails salon, not only you WILL BE IGNORED as a customer and get no help, but you will also be TREATED AS A THIEF, they will have someone following you around all over if you carry a purse, so leave your purse at home, or go to a different place, you will be treated much better, otherwise be prepared to have an uncomfortable experience ,because you are not important to them, if you are only buying a 10 dollars item. This location lacks completely of customer service in every single way, starting with the very unprofessional owner/manager, to employees that walk around bumping into you without apologizing . I asked 2 employees about soft gel tips and they had no idea what i was saying, they were not even able to properly answer, not a clue about the products they sell. Unbelievable, don't waste your time.
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August 2023 by Pride Beauty Lounge
I've been ordering from this company for almost a year now probably, no issues ever until over a month ago my package hasnt arrived, i've reached out to them 3 times via email, even called them on the phone several times and NO response. My order was almost $400. I will be doing a bank dispute. Extremely dissapointed because this was a regular supplier of mine.Update* I’ve emailed several times after that saying I haven’t got it despite it saying delivered and asking for help and “following up”. This is the first response I’ve got from you.
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August 2023 by Leah Vuong
I really love to buy nail products here. The product is extremely diverse with the good prices. I recommend that you guys should come here to buy nail items.
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July 2023 by Ying Ruan
I bought these powders from them in March as I was running out of my original ones that I got before I moved to the uk and the powders I got are completely different! Some of them came already opened which was already suspicious but I only tried them out yesterday and when I tried to take them off my customer the powder was GUMMY which as we all know never happens with Valentino beauty powders!! They thought I wouldn’t know as Valentino beauty pure don’t ship to the UK but I still have my original powders I got from when I was in US. Don’t buy if you are international
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June 2023 by Renita Blake
It's amazing they have everything there in regards to a nail salon necessities and options.
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June 2023 by Diana Vuckovic
As a nail tech this is my plsce to go to tyey are very welcoming and whennu need help there is always someone to assist u ,they have everything u need.This is some of my work using Valentino acrylic poweder ,jessica acrylic brush size 12 ,Jessica monemor etc
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June 2023 by Jen John
Worst customer service. They over charge for items you didn’t even receive. They loose packages and take your money. If you pick up items and if you don’t check it before you leave the store and they packed it wrong they don’t replace items and they say it’s your fault. There English is awful and Management sucks.I highly recommend nail stud or spa essentials barrie beat customer service. Polite kind and they don’t make you feel like your lying
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April 2023 by Sinia Alvarado
JESSICA has everything you need! They have the best selection and prices. The staff is so friendly and knowledgeable. Also, fast delivery!
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April 2023 by Diana Pulcini
Absolutely terrible service. Make sure you double check the prices on your receipt. The service has always been subpar, but this time they even tried to charge me double at the cash knowing the marketed prices was much lower. I've been shopping at this nail store for years now, but I will never be going back. The hassle is definitely not worth it.
