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October 2023 by Anita Lovell
I had bought a pair of gloves but when I got home realized the colour was not good so tried to return them two days later … the girl on cash had mo issue and was putting the return thru but a salesperson (manager??) came by & told us that the gloves couldn’t be refunded bc they are FINAL SALE … I accepted this and walked out … after thinking about it for a couple minutes I decided to try the location at Scarborough Town … they had no issues/no questions and I received a full credit … BE WARY WHEN RETURNING TO THIS LOCATION
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October 2023 by Fariba Ar
I bought a dress for first time from Laura and end up wearing different dress for the event. So after 2 weeks I went to return it on my credit card they said I can't beacuse I was 1 DAY over of return policy. Freaking one day over their 14 days. And store manager( Grace) pretend to email head office which I know she didn't. They gave me store credit . NEVER EVER BUYING ANYTHING FROM LAURA. And I will tell all my friends and family to not buy as well. Store manager Grace wasn't helpful at all. Stopped 14 days return policy. I wish I could give the store manager Grace a ZERO review. Horrible experience
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August 2023 by Rebecca Smith
Great customer service!!! I found the perfect dress for my bridal shower!!
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August 2023 by Arlene P
Good quality materials of clothes and unique accessories with reasonable prices!
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July 2023 by salma ibrahim
I like the store is my favourite one always I find what I want and people very friendly I get the best costumer service
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July 2023 by Gail Alexander
The salespeople were extremely helpful. The store is tidy and items well organized. A very pleasant shopping experience.
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June 2023 by Hema Sridhar
This is an amazing outlet !! The person who helped me was Ivanna. She has a very good eye, taste and understanding of individual needs. I had almost given up on getting a dress that fits me well, but I ended up buying almost 10 dresses and had to leave behind a few more for next time. I had a luxury personal shopper feel! I highly recommend her !?A special mention to Ella, the store manager who was so warm and gave her personal experienced suggestion. Also a call out to Zahra who was very friendly and helping. On the whole, though there may be many Laura outlets, I highly recommend this one at Fairview mall. Thank you for a wonderful experience! You have a patron now :-)
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June 2023 by Taki Vilas
The sales associates here know their stuff. They served my wife well.
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December 2022 by Moira Ellison
Just wanted to acknowledge Vio (hope spelling is correct). Very helpful and appreciated assistance in selecting a coat that I am very happy with.
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December 2022 by Kashvi Patel
They have nice stuff but the staff are always very pushy lol
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November 2022 by Hima Iype
Disappointed to say the least. My friends and I walked back to the store and this lady straight up rolled her eyes at us. Like customer service hello??? You could’ve atleast waited until we left. Was thinking about coming back, but nahhh. The purple hair lady was so nice! The stars are for her!!!!
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October 2022 by Kathy Archibald
The salespeople are always so helpful whenever I am in the store.
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September 2022 by Linda Berg
I have to admit that I still miss the old Laura stores... The stores today always look so inviting due to their aesthetic decor! Actually, I was looking for a T-shirt that I saw my friend wearing. The sales ladies were very helpful; I was greeted when I entered the store and at the service counter. I love wearing my T-shirt, and it was on sale!
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August 2022 by Wyann Ruso
I recommend anybody who needs a dress, pants, etc. to definitely shop at Laura. Vio, the lovely saleslady helped me finally find the right dress for an upcoming wedding. The store is beautiful and the staff is super, especially Vio.
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August 2022 by Presh Vicky
Excellent service, high quality clothes and good plus collection.