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March 2024 by Angel Sharlene Roxanne
This review is specifically based on mine and my mom’s experience with the lovely, Tyler. He went above and beyond for us today. Greeted us with such warmth and kindness, which is something that is not so common when walking into a high end store. His amazing customer service skills definitely shined during his interaction with us today. Thank you for all your help, Tyler! We loved meeting you and hope you get the recognition you deserve, above and beyond this review. To the Mackage team, I hope you read this review and recognize that each employee should take after how, Tyler, treats customers. Will definitely be back and look forward to speaking with, Tyler, again!
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March 2024 by Betty Lam
Amazing team at Yorkdale! Super friendly and very willing to help even though I had a request that was out of the ordinary. Will definitely go back.
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March 2024 by Snaeha Jey
Amazing experience buying from here. Minh was so helpful during our first two visits! Didn’t get name of the other two associates that helped us when I went back to exchange the size but both of them were super friendly as well.
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February 2024 by Marisa D'Ambrosio
Had a fantastic experience at Mackage Yorkdale this afternoon. Andrew helped me with picking out a wool coat. I brought my 2 young kids and husband and he was very kind to them as well. It wasn’t only about a sale. I left with a gorgeous coat and I can’t wait to show it off!Ask for Andrew at Mackage Yorkdale. He’s the best!
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January 2024 by Jenny T
take your money down the hall to canada goose, Mackage has terrible customer service. our jacket was mailed to us damaged so we came to the store for an exchange, sales associates were SOO rude to us, I guess because they can't get commission. No one helped us pick sizes, and loudly commented we were loitering in the store for too long??.. LOL so we ended up returning the jacket
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January 2024 by SooZen
I visited Mackage on Boxing Day and I had a very pleasant experience. Celina assisted both my sister and I very well. I would 100% look for her the next time I visit Mackage Yorkdale again.
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January 2024 by Moyeni Razaq
I recently had a great experience at Mackage Yorkdale. Arash, was knowledgeable, patient, and went above and beyond. His prompt and courteous assistance has truly set a high standard for excellent customer service and now I have a beautiful and cozy winter jacket !
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January 2024 by Heidi Stabler
Had the best shopping experience with Celina at Mackage Yorkdale! Celina provided me with exceptional customer service, very helpful and professional. She even advised me via text when the coat I wanted went on sale. I’ll definitely be going back.
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January 2024 by Isana Nagla
A winter jacket was purchased for me at the Yorkdale mall location in Toronto. I liked the jacket and had no intention of returning it so I took the tags off. However as I wore it for three days I found that the double zipper got stuck and was impossible to zip up. I thought the zipper was defective and went to the store to exchange it. The store manager tried to zip it up and it did get stuck but worked. She explained it away that the double zippers need to be lined up and I need to play around with it. For $1,600.00 I don’t expect to be playing around with a zipper. The double zipper is not appropriate for a long jacket clearly or perhaps the zippers used are poor quality. The manager was rude and told me I couldn’t return the jacket because I wore it and there was nothing she could do. She suggested I should contact the repairs department online and send it to have it repaired. Ridiculous! The jacket was purchased less than 2 weeks ago and cost $1600. Terrible product and the service is even worse!!!!
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January 2024 by Leon So
Our visit at Mackage Yorkdale was amazing thanks to Celina. She was patient, knowledgeable, and friendly. Celina helped us find a coat that was the exact fit, style, and fur colour that we were looking for. Overall, the customer experience was top notch and Celina truly went above and beyond to ensure we were happy with our purchase.
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January 2024 by Gabriel Lioris
Went Christmas shopping here to purchase a jacket, Celina was excellent with her opinion and service. I would definitely recommend seeing her if your in the market for a Mackage jacket
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December 2023 by Jazmine Lopez
Shirley was amazing I’ve bought jackets here before but her service was perfect I came in looking for gloves and a hat and they offered to fluff out and de mat the fur on my coat. Excellent service would recommend coming here for all your Mackage needs/wants
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December 2023 by Tony Tam
Shopping for a winter jacket a couple of weeks ago and met Celina. She is such a wonderful and professional sales associate with lots of patience and let me tried on multiple jackets until I found one that I liked. I would definitely recommend her to all my friends and family!
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December 2023 by fiona hanasavha
My experience at Mackage Yorkdale was honestly one of the best in-store experiences I’ve had in a long time! The whole staff was so kind and pleasant, my family and I felt very welcome. I just want to give a shoutout to staff member, Minh! He was so helpful, he made me and my family feel so comfortable in the store and provided such good advice when I was picking out a jacket. As this was my first ever big purchase, I was very picky and wanted to make sure I didn’t rush into buying anything and I actually took my time with finding the jacket that was the best fit and style for me. Minh was so patient and considerate and just was all around such a pleasant person :) Thanks to him, I found the jacket of my dreams! Thanks again to the staff and Minh!
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December 2023 by Anumeet Sandhu
Mackage quality is excellent and the pricing is competitive. I recently purchased a winter jacket and was very impressed with the quality of the material, stitching, fitting, functionality and look. Hence the pricing completely matches the quality.Celina helped me with trying out different styles and made great recommendations. She quickly understood what I was looking for and was very patient, helpful, professional and was smiling throughout. When purchasing luxury brands the service is extremely important and Celina provided exceptional customer service!!