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December 2023 by Richard Stephen
Shilpa and Gillian were a delight. The tall guy was really helpful too! Terrific place for quality shopping and service.
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November 2023 by Andre Levy-Bencheton
I asked the sales rep about a pair of boots, he told me to Google them and then let me know they were closing in ten minutes. Very unwelcoming and no service whatsoever.
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September 2023 by K V
Staff appeared totally uninterested in being there, just standing by the cash looking at their phones. The day I was there, apparently they could only take cash only and couldn't do returns as they had "technical difficulties"
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September 2023 by John Doe
Chicks checking their phone. Don’t know what an arm brace is. Also spoke with manager . Doesn’t have a foot measurement plate. Total idiots. Worst customer experience.
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July 2023 by Vandana Arora
It's like any other Mark's store. The discounted items in the women's section were not up to mark. There is a lot of other stuff at regular prices to choose from.
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May 2023 by Susan Nash
The staff here are helpful, friendly, hard working and have great attitudes. Returning items is easy, and makes me want to spend more money here! Thanks especially to Tommy who went out of her way to be extra helpful to me.
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April 2023 by Douglas Caverley
Marks on orfus Rd is not a discount store. Small inside compared to other Marks and seems like less inventory. Prices are the same as all other stores.
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February 2023 by Kevin Guest
Processed my uniform voucher and purchased my workboots here, excellent customer service, voucher was quickly filled and received excellent help, they had a copy of our catalog showing the items which was also a big help, in deciding what I would like. The boot selection is quite amazing, lots to choose from as well as their clothing selection in store.
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January 2023 by Don Malcho
Needed an exchange for some usually excellent heavy duty suspenders that failed sooner than reasonable. Staff were cooperative, helpful and cheerful. I was on my way with a fresh pair of suspenders and a smile in 5 minutes. That's the way it's done !
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January 2023 by Shamar Drummond
Amazing customer service! I was assisted by a young lady named Saba who provided me exceptional service and I'd hope somehow she gets the recognition she deserves in her workplace.
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January 2023 by Sarath Pulikkal
Really good brand! Extremely durable clothes and gear. Collections are not as diverse however.
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January 2023 by Mimi Straka
They are SO sweet in here and there's lots of merch. I ordered an item online for pickup here. Stock was indicated as extremely low throughout the city. As soon as the store opened, I called to verify they had the item in stock. Then my husband drove all the way up there to purchase the item, even though my online order was in process. When I tried on the item, it was way too big, so I then hopped in the car to exchange it for a smaller size. Great success! The staff knew the situation from having helped my husband earlier, so cancelling the online order and exchanging the one he bought for the smaller size was an absolute breeze. The 3 staff who helped me were without exception kind, helpful and efficient. I was in and out of the store, including trying on the item, in less than 10 minutes. With there being ample parking as well, I can't say enough good about this store! Go Mark's!
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December 2022 by marina hudson
expensive to be honest! didn’t have much for women.. made me sad! but they do have quality clothes always so 5 stars even if i didn’t find what i was looking for!! :)
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December 2022 by Hitesh Pawar
Bought my first work shoes. Really happy with the purchase. Great customer service.Thanks guys.
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December 2022 by Saeed Zareian
The selection stocks are good enough. Though the store worker are working as if it is Youtube with 0.25x playback speed. I feel sympathy for them because it is their corporate fault for lack of training. They are confused with their POS. Took me 20 minutes for an online pickup with no customer in the store and 3 store attendants. Be patient and all good. I was quiet and playing with my phone until they figured it out.
