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January 2024 by aditya junnarkar
I dont recommend this company. I booked them when moving to my new condo. First they arrived an hour late on a Sunday morning. They took four hours just to disassemble ikea sofa and bed and move it to my new condo 10 minutea drive away and reassemble it. When setting up the bed in the new condo they damaged part of baseboard as piece of wooden frame fell on it. They didnt inform us that this had happened and luckily I saw the damage and pointed it out. Once they left, after several emails and calls on some compensation they were very unresponsive and didn't end up providing any compensation. It's disappointing for such lack of customer service.
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July 2023 by Karan gosal
I have very good experience with metropolitan movers they show up on time and very care with my belongings thankyou so much for helping me out definitely recommended to everyone
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July 2023 by Alexander K.
What an awesome service we got! In the times where we didnt expect even a reply over the phone, Metropolitan Movers guys addressed all of our needs with written quote for packing, storage and moving services.Keep it up Metropolitan team!
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March 2023 by Jennifer Scott
I do not recommend booking this company, particularly if you are a woman living alone.This was the worst moving experience I have ever had. My furniture was damaged because it was not packed safely into the truck, the movers made inappropriate comments about my body and appearance, the staff threatened to charge my credit card more money after the manager let them know I was unhappy with the service. I sent an email with photographs to the company to apply for the liability insurance to replace my damaged furniture and still have not heard back from them. When I call I am just left on hold.
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March 2023 by Suren Kumar
I have heard a lot of stories and reviews with other movers that they stop in the middle of delivery and ask for more money or they charge for the hourly rate when they start from their office and take a lot of routes to reach the destination to increase the number of hours.I haven’t booked Metropolitan movers by myself but my cousin did. He got suggestion from Facebook group and he booked.On the day of moving, they came late. (The reason they got delayed because they were coming from different moving location). It’s understandable. They helped us with disassembling the beds and they did really great job. They took 15 mins break after loaded the stuff into the Van which is completely understandable. They unloaded the stuff completely in 1-2 hours. No complaints at all. They charged the amount from when they reached our cousins apartment to unloading the last box. I will for sure try these movers next time and I would recommend for sure.Thanks
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March 2023 by Terry
Booked by telephone. Received an email confirmation. I contacted one week in advance to confirm my move. On moving day, movers arrived 6 1/2 hours late. They were due at my home at 9:00 am and arrived at 3:30 p.m. when I needed to hand my keys to the new owner by 5:00 p.m. Not enough word space here to describe the stress I endured that day. Highly undependable. Use at your own risk.
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March 2022 by Aly K
I hired these guys for a 1 bedroom move. 3 hours to get out of my apartment that already had all the boxes packed. the only thing they needed to move was the furniture. Then one of the movers also decided to be careless with my furniture. scrapes on the couch, boxes dropped, and my lamp was mercilessly dragged on the concrete with no remorse as i was right behind the guy. i told the company right away and filed a claim and have not heard back.i also was charged for 5.5 hours as they delayed and took their sweet time. Please see the photos attached. I do not recommend these guys. i was waiting for them to respond to me as my move was on the 1st. it is now the 15th.
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March 2022 by Darren Nathan
They damaged our furniture and floors during the move. Told us they would compensate us for it when they sent their representative. After a month after many follow ups they never compensated us and tried to bully us into taking a $50 compensation take it or leave it. Highly un-recommended based on service and quality of move.
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March 2021 by Michelle Livingstone
Movers were punctual, friendly and very fast. The price was reasonable and they responded quickly with a quote and were flexible with the date. Would highly recommend.
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March 2021 by Peter Flynn
Used them twice now. Show up on time. Move time was as expected. Excellent movers. Highly recommended
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March 2021 by Iftekhar Ahmed
Metropolitan Movers is Highly Dependable.
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March 2021 by Evy Strong
I give Metropolitan Movers 5 stars and 2 thumbs up. I found this moving company to be very friendly, knowledgeable, efficient and reasonably priced. I highly recommend this company to you.
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March 2021 by Anthea Lubin
Metropolitan Movers service was beyond and above my expectations which made moving hassle free.i was impressed with their service.Services: Vehicle transport
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March 2021 by Swapna Ananth
We'd hired Metropolitan Movers for a local move within Mississauga. The overall experience was great! Starting from the booking process, competitive rates, follow-up call from their office just before the day of the move - very happy. Artem and Nik arrived on time on the day of the move and were extremely polite and considerate of our requirements. They did the best possible given the circumstantial limitations which included limited time with the elevators and other such logistical challenges. Despite having to rush through the moving process, there was no damage to any furniture or the facility. They rose to the occasion and even put off their lunch break until the end of the day after everything had been completed, despite having had such a long day. We truly appreciate and applaud their professionalism. Kudos to Artem and Nik!! We wish you guys the very best in all your future endeavours. All in all - we will recommend Metropolitan Movers to our friends!Service: Furniture assembly
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March 2021 by Gang Hu
Two young man very hard worker. Happy moving
