RBC Royal Bank
Banks
Hours:
1881 Steeles Avenue West, North York ON M3H 0A1
Hours
About RBC Royal Bank
These reviews highlight RBC Royal Bank as a conveniently accessible and customer-focused institution. With the largest network of branches and ATMs in Canada, customers can easily access banking services, and many branches offer Saturday or evening hours for added convenience. Night Deposit Services are available at most locations for after-hours cash and cheque deposits. Customers praise the friendly and helpful staff, with employees like Evan, Rae, Marjan, and Tina receiving special mentions for their patience, professionalism, and willingness to go the extra mile. Quick service is emphasized, as in a case where a customer opened an account and received assistance during lunch hours, saving time and effort. Some reviews mention software systems being slow and transactions lengthy, but overall, the staff's dedication and kindness stand out. Customers feel confident in the bank's advice, especially from financial advisers like Tina, who provides clear guidance and expert support. Many express a desire to return, citing excellent customer service and positive experiences.
Most Recent Reviews
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September 2026
Absolute disaster, not a service. Came to the teller (ginger hair young lady). Asked to make a bank draft deposit to my lawyers account, she said she cannot do it because I need a business deposit slip and her machine not working. Teller does not know how to deposit a draft to the account from a non client.
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March 2026
Just tried to visit the branch at Steeles and Dufferin. THEY ARE CLOSED AT 2:45PM!!!
Business hours 9am-4pm on Saturdays, but who cares - they are just CLOSED.
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October 2024
Funny experience,seems like there's no human advisor,my phone calls were never answered.So funny
More Comments(65)
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North York, Ontario