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November 2023 by J
the sales is helpful; the store has good amount of selections on kids boots.
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October 2023 by LaMer Rogers
Good customer service,very patient and accommodating staff,suggests better options. I highly recommend this store at Yorkdale Mall.
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September 2023 by Cecilia Dai
Item was marked down to a sale price of 49.97. At cash, the item rang up as 99.97. The nice cashier told me she had to call corporate customer service to get me the price adjustment.Customer service told her she would be sending the discount codes. We waited for them to send the codes and called again because it was taking a long time.We were then told that they couldn’t honor the price and could only price adjust to 64.99.This type of bait and switch shouldn’t be legal.We were forced to pay the higher amount after 2 hours of waiting at the store while the cashiers argued over the phone with soft Mocs customer service.
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September 2023 by Riley Stone
Their Google ad listing says open but the doors are locked
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August 2023 by Vivien Del Mundo
This Softmoc I went to at Yorkdale...the staff was not very helpful. Didn't even bother to try finding out from their computer if they had my size nor another colour. Just told me that the boot that I wanted has one colour left and they don't carry my size...very unfortunate experience. Compared to the staff at Fairview mall..they were very helpful and don't show they are annoyed at all inspite of the customers' changeable minds
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June 2023 by littlesmiless_
BE AWARE OF FRAUD!!!! -- My sister went to softmoc yorkdale today to buy real birkensteins and the cashier tried to convince her to order online for her size which she was about to until she noticed the name and made in country is different. the cashiers excuse was that the barcode was the same.. IT DIDNT MATTER WHEN THE PRODUCT IS DIFFERENT. Make sure NOT to order nothing from them if its not in the store!!! The other male cashier or manager whispers to her to make it final so she cant return it. Shame on you softmoc employees!!
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April 2023 by Dover Andrea
Thank you, softMoc in yorkdale mall. OMG this shoes is beautiful and supportive for my foot. There are comfortable, I will get the white pear too.
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March 2023 by AMW Walcott
It's a store that I have been shopping for for over 10 years. Staff are great, in my opinion. Prizes are reasonable, especially if y9u sign up with your email, you may most likely do get discounts from doing so. I highly recommend ? ☺️
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February 2023 by Tenneshia Henry
Staff is very helpful and didn’t get annoyed when I asked for multiple sizes! Great customer service!
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January 2023 by Kevin Jensen
First time here pleasantly surprised by the selection and prices.
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January 2023 by Andrew Wong
On such a busy shopping day, I got my size and checked out in less than 10 mins ! The staff here are very efficient.
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December 2022 by Chris Morales
Great service! Knew the product well, brought out the correct size the first time, checked me out promptly!
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December 2022 by Christine O'Gilvie
Had a positive shopping experience. Staff was always willing to assist. Jennifer, in particular, was very helpful and pleasant to interact with. I tried on quite a few pairs of shoes and she was upbeat throughout. Thank you Jennifer!
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December 2022 by Chris
Had a positive shopping experience. Staff was always willing to assist. Jennifer, in particular, was very helpful and pleasant to interact with. I tried on quite a few pairs of shoes and she was upbeat throughout. Thank you Jennifer!
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October 2022 by Vio
I didn't find what I was looking for, but a person with long hair was very helpful and patient while I was visiting.
