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February 2024 by Samantha Shatz
We first met Alina in 2022 when she helped us purchase a mattress and bed frame for our new home. We had such a wonderful experience her. She was extremely knowledgeable and helped us get exactly what we wanted. We recently attended The Brick again and Alina went above and beyond to help us. We can't thank her enough. Spencer also assisted us in store and was incredibly helpful and kind. We would highly recommend this Brick store!
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February 2024 by CHARLENE MARIE
Helpful staff and even though small store has every great mattress variety.
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January 2024 by Marcie G
We purchased Sealy mattresses and an adjustable bed from Alina. She is extremely knowledgeable, friendly, helpful and patient with all of your questions! She set us up in mattresses that fit our physical needs, as well as ensuring that we were conscious of price as well. I highly recommend Alina and all of the staff here for your sleep needs and would definitely visit again --but hopefully not for another 10 years!? Thank you Brick and Alina for your expertise in ensuring we will finally get a good nights sleep!
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December 2023 by Raphael Costa
Spencer was very knowledgeable. He helped us understand the various options and save money.
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October 2023 by Peter S
Fantastic service from Spencer. Extremely helpful and professional. Great store and great prices. Very happy
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October 2023 by Mark Chivers
We purchased a Beautyrest Black mattress from Alina at the store on Dufferin St. Her knowledge, patience and professionalism went a long way towards our decision to make the purchase.The mattress was delivered on time by a great delivery team.The very first night we noticed an issue with the mattress, and within a few nights, the mattress was definitely defective.We contacted Alina, and she was AMAZING! She contacted her rep from Beautyrest, and within a day, with no further pictures or additional info required from us, had secured a replacement mattress.We will take delivery of the new mattress this week. Despite the defective mattress, which is no fault of Alina or the Brick, they and Beautyrest far exceeded our expectations so far.
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September 2023 by Ashley Soussan Rdh
Great experience at this location. Alina the sales manager was extremely knowledgeable and provides the best customer service. I will only buy mattresses from this location going forward!Thanks !
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April 2023 by Nathalia Morales Jaramillo
I visited this store recently and it was a great experience. Patience Khumalo (the sales associate) was very helpful and kind. She walked me through different options, helped me move things around to see how different items matched together, answered all my questions and stayed with me for almost 2 hours. The store is huge and has many things on display. If you visit this store ask for Patience!
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March 2023 by Fatima Ainanshe
recently called the store to inquire about the store’s selection on mattresses. current one i have is giving me so many back pains. anyways i spoke to Spencer and he was an absolute delight to speak with. he answered all my questions and was super friendly. definitely coming in to check out things in person and to apply for financial credit. having spoken to someone like Spencer over the phone convinced me to choose the brick. please pass on my compliments to him!
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February 2023 by Leslie P.
This North York location is our "go to" place for quality selection, knowledgeable assistance for replacing mattresses in our home.Spencer, the Assistant Manager was helpful in narrowing down our selectionsand answering our questions.We would recommend using this Brick location Dufferin St./Lawrence to our family and friends.PomerL
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November 2022 by jordie sable
Alina our sales rep was fantastic!!! We had been to 3 other mattress stores & the Brick was the best!!! Great selection and Alina is extremely knowledgeable in this field!!! Fingers crossed our mattress’s work out as good as purchasing experience was!! 5 STARS ⭐️
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November 2022 by elisheva kestenbaum
We bought a fantastic mattress from the Brick with great Black Friday sales. Spencer helped us and he was a pleasure to work with and extremely knowledgeable about the products and details. I’d shop there again just to get such customer service.
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October 2022 by Carolina Germanese
Very knowledgeable staff and a no pressure atmosphere.The team, Spencer and Alina represent the highest level of customer service. After a problem arising from the delivery and Assembly stage both staff have gone above and beyond to assist us in resolving the issue. Spencer’s continued customer service is nothing short of excellent.
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September 2022 by Michael Batic
Spencer and Alina run a fantastic business here. Extremely friendly and not pushy ever. Their interest is with the customer in mind. I will gladly reccomend this store for any first time bed/boxspring buyer. Fantastic pricing, and they always offer low delivery fees. I can't reciprocate the thanks and the sercive, end to end that I have recieved. Wow. Brilliant work, Onto you Alina and spencer! #customerforever
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September 2022 by Risa Vandersluis
The sales manager, Alina, was great to work with as she quickly solved a problem with the box spring I ordered. I would not hesitate to recommend this store to others in need of a mattress.
