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November 2023 by Jennifer
I love this place!! It is definitely the best UPS store in the GTA and I will never go anywhere else! The customer service I receive every time is outstanding from everyone!! Thank you Faezeh, Nima, and Arshia for all the hard work you all do!! You all have gone above and beyond for my work family and myself and I can't thank you enough!!
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September 2023 by Juan Manguerra
Arshia and Nima are amazing at what they do. They learned from the best. The Owner Faezeh trained them well. I will forever be a loyal customer because of them. Best branch in the GTA
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September 2023 by Ali Baranpourian
The best UPS store in town. These good folks are professional, efficient and helpful. 5/5
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September 2023 by mojgan behnamrad
The best UPS location , all the team are knowledgeable, helpful and I highly recommend. Thanks
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June 2023 by Ben
Is this how all the packages deliver by UPS? Who’s gonna pay for my broken package?! Jun12 @ 14:05
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April 2023 by Shakzod Rahimov
Fastest and most efficient UPS store in Toronto; the guys working there are always friendly. I've been dealing with them almost once a week and they already know what I want and start preparing the labels before I even come in. 5/5 service!
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February 2023 by ̊Reza T
Good customer service, Nima helped me on my international shipment and gave me the best option to send . Highly recommended and will definitely go back. Very knowledgeable and efficient.
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January 2023 by Sabah Alfaddagh
I reached at 6:29 pm and wasn’t able to pick up my package since the “system is closed” so I asked if they would be open the next day (winter storm warning) and they said yes we will until 6:30 pm so I showed up at 4:45 pm and there is a sign that says “we closed at 4:00 pm due to the winter storm”. Now I have to wait until after Christmas to pick up my package. employees are lazy they don’t want to work. They left early because they had the chance to. All of this on Christmas weekend how irresponsible is that. I hope none of my future packages get delivered to this location full of lazy people who don’t want work.
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December 2022 by TJ Jacobs
Always a pleasant experience here. Staff are helpful and always positive. Best of the UPS Store experiences.
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December 2022 by Christian Varriale
The owner helped me lift heavy items in personally, cool person, and all my experiences here over 3 years have been positive. P.S, hope your hand is okay
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December 2022 by Yohan Hong
Went in to print and fax papers and was very helpful! Very professional and quick and would recommend anyone to come and use their services!
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November 2022 by Narges Soltanzadeh
Very helpful and friendly staff, I always get the best customer experience at this location. They make all my transactions super smooth and make sure the job is done very efficiently
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November 2022 by Parmis Shakoei
Needed to print some documents and called the store close to their closing time , but they waited for me so i can get my print job done , really helpful. Thank you so much ups store 18 for all that you do . You guys are awesome.
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November 2022 by ups 18
Just so grateful for our amazing staff and amazing clients. We are a great team , trying our best to please and meet our customers needs.
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November 2022 by AWDHONDA Time Attack
I have doing business with UPS Store 18 for the last 4 years. Amazing customer service and always willing to help. This is the only UPS store I trust and will do business with.