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January 2024 by Harp r
I don't know even where to start. Have bought over 26 vehicles in the past 20 years and never dealt with a dealership like Venus. Personally have trust issues with used car dealers, let me say most UPFRONT and HONEST people I have ever dealt with. Words can not express the service and family oriented feel Max and his team create and deliver. Have dealt with dealers from Nova Scotia to Calgary but have not ever purchased a vehicle with such ease and peace of mind from the initial phone call to signing the purchase papers. Everything was upfront and not hidden. Was even trying to sell/trade in a vehicle on my first visit to the dealership but due to the type of vehicle it wasn't feasible as a trade in and Max even gave pointers on how to sell the vehicle and contact was kept on his part on the progress...who takes the time to do that? Not knowing I was a serious buyer of one of his vehicles. Due to the rarity of the vehicle bought from Venus I was searching for awhile and nothing compared to what I found at Venus. I rarely ever leave reviews (I think 4 in my whole life time) but when recognition is deserved it should be given.
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August 2023 by Boz Kurt
Max and all team members is great! service is good, finance rate is good, Cars is great! Just got MB from them) Definitely will come back again!
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July 2023 by F M
Max and all team members is great! service is good, finance rate is good, Cars is great! Just got MB from them) Definitely will come back again!
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July 2023 by Famil M
Max and all team members is great! service is good, finance rate is good, Cars is great! Just got MB from them) Definitely will come back again!
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June 2023 by sylvain lavoie
They are unhonest people Untruthful,my refund for my deplacement is not ok after one year refund me refund me
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April 2023 by Jeffrey Anderson
Its very immature and disrespectful for such a huge company for computer to think that if am human then i shld answer a simple question....fix it or loose it VENUS
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April 2023 by J J
Max was super helpful and honest throughout the process of looking at a McLaren. Thanks Max!!
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March 2023 by jay thirtee
Won’t give you the time of the day. Horrible customer service, take your business elsewhere.
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March 2023 by james yungblood
Bought a car 2023 from Venus Fine Cars. Very polite service.
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November 2022 by NeX
Too long didnt read: max is a great guyBought a cla45 amg from max and was a great experience. The car needed rear tires and front brakes for safety. Max let me pick out what tires i wanted for the rear and also did the brakes that needed to be done and got me a set of brake pads for the rear which didnt need to be done yet. Also the bumper had some damage on it which wasnt noticeable on pictures and i had already put the deposit down when i noticed this. Most dealers would probably say you shouldve noticed it before you put the deposit down but max said he would schedule a time for me to come in and get it repainted.
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November 2022 by Najeeb Qaiser
Mr max and mr saed .Very honest and good peopleI bought x6 from them max told me every single thing about history and in out about the car .I am very satisfied after purchasing x6 from them.Any one looking to buy their dream carJust call max or saedThey will find you the best deal.
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October 2022 by Ahmad F Hematyar
VFC dealership is one of the bests in Ontario, Canada. Every single vehicle we purchased has been amazing and the service, the customer care, and the humbleness we received have been exceptionally incredible.Thank you Max for your dedication, friendly attitude, and upfront about everything. Your advise have been amazingly benefited my clients and myself each time we purchased a vehicle with you.I highly recommend Mr. Max at VFC.
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October 2022 by Adam Adam
VFC dealership is one of the bests in Ontario, Canada. Every single vehicle we purchased has been amazing and the service, the customer care, and the humbleness we received have been exceptionally incredible.Thank you Max for your dedication, friendly attitude, and upfront about everything. Your advise have been amazingly benefited my clients and myself each time we purchased a vehicle with you.I highly recommend Mr. Max at VFC.
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October 2022 by Chris Colquhoun
Terrible experience overall…I honestly wouldn’t buy a pedal bike from this place.Purchased a 2014 Mercedes GL63 a month ago.There was an issue with the payout from my previous car so a balance was owed, this has yet to be paid back to me.The day I picked up the car the air conditioning wasn’t working (30+ degree day) - called right away and was told to just take it to get recharged. So I spent my time and money to get it looked at which I was to be reimbursed for which also has yet to be paid back.Safety concerns - 1000kms after the oil change light came on that service was to be done & Stone chip in the wiper path was missed on safety. Proximity sensors not functioning correctly and moisture in the passenger side mirror. Lastly that the brakes are making noise.Was told to bring car in (I live 2.5 hours away) so had to take the day off to bring car back. They did an oil change and fixed windshield which was great. Said they reset the proximity sensor system (still not working) and did nothing with mirror. Brakes are making noise “because it an AMG” but gave no report or even checked them.When asking for the safety inspection report I was informed that they don’t have it because they take it elsewhere to safety the vehicles.So after wasting an entire day and taking off work to bring the car in … the remark to me was “well we saved you a few hundred dollars by doing the oil and glass” - this cost me my time, a day off work and a ton of gas to bring it there so this saved me nothing in my opinion.I’ve worked in the auto industry for 15 years previously and this transaction was just that. They want your money but provide no customer service or stand behind what they are selling.Please do all your homework before buying from this place, I guess you have to spend $100,000 plus to be shown any respect.
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August 2022 by Jason L.
Buyers beware! Bought a "certified pre-owned" 2010 Ferrari California from VFC in March. Didn't receive it for 2 months. Upon receipt and inspection it had more than $100k worth of repairs required pass out of province inspection. After weeks of negotiating a refund with Max Dera at VFC I was told i could trade it back for what i paid but not for my cash. I could however trade its value against any of their other inventory or anything else for sale in the market i could point to that they could try to work a deal on. I wasn't interested in any of their other inventory. I asked Max to pursue multiple other options from other dealers for me. After over a month of waiting on another option it was clear this was going no where. Max then told me that if i picked something else from his inventory and didn't like it they would "find me whatever i wanted and take it back". So i agreed to take a 2012 Audi R8 GT Spyder from their inventory and wrote an additional check taking me from $120k cash to $165k. After receiving the Audi at the end of August (more than 5 months after i wrote my first check) it was immediately clear that i didn't fit in the Audi R8 GT Spyder given i'm 6'3 250lbs (which i mentioned on numerous occasion prior to buying) and asked Max to take it back and get me a Mercedes G550 4x4 G squared from another dealer. He told me he had that done and i needed to provide my drivers license and SIN# and a business card so i did. The car sold to someone else for reasons that are unclear to me. I then found my own G squared locally. Rather than refund my purchase price and take the car back Max offered to pay me $7500 back representing 50% of the profit he made selling me the Audi a month before. I still haven't seen my $7500 and i'm just getting the same perpetual run around.... I could go on....but suffice to say, if you are looking for a high end car buying experience or for someone to deal with that you can take at their professional word....consider the above experiences.
