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February 2024 by Ali Prime
Quite an average Winners branch that doesnt meet expectations. It is in a convenient location, sections and products are very nicely organized, but when you spend a little more time you will notice that beyond the visual components, its nothing but disappointing.Variety of items is adequete considering relatively smaller store space but still could use improvements. The cashier and the floor employees I interacted with were kind, helpful, and ready to answer questions, but it seemed like they were severely understaffed at the time I visited. I think including cashiers I only saw maybe 5 or 6 people in the entire store. That meant a very long checkout line for only a few items.The fitting room area was not well maintained. The lock on doors didnt work, each door had a different one cause I tried two stalls but both locks didnt work. The floor was dirty and it prevented me from trying on many options. I just bought what I was sure on and didnt use the fitting room.I believe that most of the problems here could be solved with better supervision and more care. As for the low variety in different sections, that is related to the store size which cannot be changed.
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February 2024 by Raymond Mendelovits
Nice store, got a couple of great quality POLO shirts
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February 2024 by Grace A.
I was shopping here a few months ago looking for a magnifying mirror. I saw one that I like on clearance. I was so happy. The cashier who cashed me out. (An old lady with not so welcoming attitude) examined the mirror that I got and took off the clearance sticker. She told me this is NOT ON CLEARANCE! I was explaining to her how come as It has a clearance tag. She asked me rudely. Question is: Do you want this mirror or not??!I don't want to argue anymore!! I just paid some of my items and left the store.
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February 2024 by Ina Min
Very poor selection of items. The cashiers are not friendly. I would give a zero for the review. But there is no such assessment here..
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February 2024 by Michele Sanderson
Not my cup of tea store
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February 2024 by Maxine Pye
Nice store. Leaving this because I unfortunately witnessed a female customer this evening being extremely rude and nasty when trying to return something. This customer was horrible to the cashier and horrible to the manager who were assisting her in returns. The manager and cashier maintained their professionalism despite being horribly verbally, mentally and emotionally abused by a customer. Wanted to post this in case the nasty “Karen” tries to give the store a bad review.
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February 2024 by Opeoluwa Joseph
Nice clothes
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January 2024 by Сергей Косенко
Very good stuff!
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December 2023 by Valerie Cheung
This is a great location with friendly staff and they have a large selection of items at amazing prices! I had a pleasant experience shopping here with my mom.
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November 2023 by Wall-E
Great store friendly staff Large selection with amazing prices and I was able to bring my dog to pick up shoes and toys for him...
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October 2023 by Pedro Alves
The staff is great, and the store is well-organized and clean. I'll definitely go back for shopping.
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October 2023 by Melannie Quilala
Joy, the sales representative helped and made me feel a very important customer. I truly appreciate her.
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August 2023 by YG Lee
An unprofessional staff ruined the impression of the store. A rude counter service staff refused return of items without proper explanation. She just passed it to the supervisor. When we asked the supervisor Dorin why those items can not be returned, she didn't answer properly and simply took the return even without any apology. It was my first time at Winners with such a terrible experience. The staff should have proper understanding on their store's return policy. I regret I didn't get the cashier's name. I would have put her name here if I knew it.
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August 2023 by Negin V
The era of good customer service is gone. I was shopping for a handful of items and was making a final decision near closing time with my friend. Two older ladies nagged at us every second to leave the store. We politely said ok we are almost done. They interrupted us more than a few times in the span of 3min to tell us it’s near closing time again and that we need to leave instead of directing us to the cashier. It was so irritating. I went to grab my friend from the fitting room to leave and I told the asian lady that I am just there to grab my friend and leave. She then provoked me and said you need to leave the store…she clearly didn’t understand a word I was saying or she just wanted to be rude. There was rarely anyone in the store the whole time. I know why that is now. Winners, your employees will put you out of business. Hire the elderly, but give them proper training. Customer service is everything. We left without making a $700 purchase.
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August 2023 by Bahareh Kasmai
Amazing cusromer service from Dorin always. She is so friendly and super helpful. Very caring and patient. She deserves the best. Thanks again for your great service. 5 stars
