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November 2025 by Thecla Nwogu
Hi, I just want to say a huge thank you for putting in the extra food for our dog Zyzz. You took the initiative of thawing out a couple after i mentioned he was completely out, the fact that you even listened to that part of our convo and thought to take action is really very thoughtful and commendable, we’re highly grateful! Zyzz loves the new line and we’re happy to be forever customers❤️
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August 2025 by Darcy Greig
Had an awesome experience here today with my Chihuahua she had her teeth cleaned in 45 minutes no sedation no bloodwork no inoculations just in and out. I haven’t taken my dog for two years to get her teeth done because it’s so scary at the vet all the things you have to do and the money you have to spend and sedating her comes with risks!!!! this was great thank you so much . We’ll be back!!!
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May 2025 by Kristina B.
I’m so happy I came across this incredible Pet Shop. I attend physiotherapy in the Plaza and Moka and I went for a walk around the Plaza and we stumbled upon this Shop.
As we walked in we were greeted by Heather who is so kind and lovely.
She treated my Moka boy so well. 🙏🫶
I was also so impressed by the great selection of single treats with so many exotic/wild animal choices like - baby octopus, frog legs, emu sticks etc..
MOKA loved the frog leg!!!🥰
It was so much fun bringing MOKA in here today.
I also got him a meatloaf and I love the Natural flea and tick preventative treatment they offer. We’re going to try it.
There’s just soooo many great natural, healthy food and supplement options.
Heather - was very kind and knowledgeable about the products.
Thank you for such a wonderful experience.
Moka and I will be back soon.
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December 2024 by Mya Carter
Amazing service and friendly staff
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November 2024 by Zac
Store is immaculate and the staff are very friendly, I also appreciate that they host folks who do dog teeth cleanings!
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July 2024 by Erika Aucoin
Super knowledgeable and helpful staff with a great selection! We'll be back for sure!
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May 2024 by Ghtrvsa
Our go to place for raw dog food. Friendly, helpful staff who are knowledgeable. Mike & Melissa are awesome.
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March 2024 by Kevin C. Kielek
The best quality raw meat for your pet! 100% recommend
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February 2024 by Cathy Barrett
Been dealing with Back to the Bone for years. Good products and staff is very helpful. I’ve always found they will do their utmost to meet my needs and special requests. I’m a big believer in raw feeding and the proof to me is in my dogs health and minimal vet bills….Back to the Bone makes feeding them raw an easier process than I had many years ago when I first started.
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February 2024 by F C
Great store, greater service, greatest munchies for my hounds, keep up the good work !
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January 2024 by hayley smith
I came in here for the first time a couple of days ago, just curious about their products. The sales associate was super friendly and knowledgeable. She gave me free samples because I was unsure if my cat will like it. Well my cat is now obsessed with the samples and you can tell how healthy and organic they are. Definitely coming back to buy. Thank you :D
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April 2023 by Yvonne Colletti
I am so impressed with Back to the Bone. As soon as I walked in Mike was there to greet us and I needed some help for my rescue dog. Mike was so patient and took the time to explain everything I needed to know about my dogs health. Mike is so knowledgeable and I am so grateful to be part of Back to the Bone where I can start a healthy life for my rescue dog. Thank you Mike for everything. I highly recommend Back to the Bone for your dogs health.
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March 2023 by Heather Moore
Very helpful staff
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March 2023 by Lilly C
The best selection of raw pet food around! Our pup loves coming in here to get her food. The staff are so friendly and we love the in house made line of products (pets in the kitchen) to supplement our pups food with so she gets all the nutrition she needs. Healthy snacks - raw, baked and dried, and a great variety of clean supplements. Highly recommend by Winter the dog! ?
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March 2023 by michael bull roberts
Sadly will never buy from here or suggest to friends....Because of health reasons, I am often not able to leave my apartment so i have my items delivered from several stores without issue. I made a few orders from this shop and they were delivered to my apartment door with no problem. And for the high delivery fee of 15 bucks for local delivery. In my last order, they called to say I was to meet them in the lobby of my building after the person was frustrated at not being able to figure out my building address. I told them the address buzz code and apartment again, all that was already on the order if you can read..upon arrival the driver called and asked me to meet in the lobby I said I could not, that I paid for delivery, and repeated the buzz code number....minutes later the store itself called to say that as a rule they do not deliver to apartments only lobbies...meantime all my other orders by two different people came to my door...i asked him to cancel my order he said fine and hung up in my ear..I sent an email requesting a refund they have not emailed back and have not refunded my money. i will be making it well known what a rip off this was and unprofessional, they had no issue calling when they wanted to sell me more to increase my order and had no problem taking my credit card so there is no excuse not to refund to the same card
