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February 2024 by P Lem
Very modern with a diverse product line. Great customer service. Josie goes above and beyond to assist new and repeating clients. We happen to be both. Excellent quality having experience with their alcove tub, shower glass, and shower bases. Will definitely work with Josie and her team at the Oakville Hyde Park store. Josie, thank you again for all you've done.
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February 2024 by Supersteve17
I am a contractor and my customer mistakenly ordered the wrong shower door, so I needed to exchange it and the staff was very accommodating and friendly. I was very pleased with the service I received from the manager and staff. Suman was especially helpful and friendly. It’s good to see great service. I definitely recommend this store.
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February 2024 by Maryum Ghayur
Broken chipped sink and 5 days to get a new one. Dont trust!
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December 2023 by Justin Turner
Great experience! Staff were friendly and knowledgeable and they had a way bigger selection than other Bath Depot's I've been to.
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December 2023 by Noah P
Horrible experience!!
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November 2023 by Elsa Jara
Beautiful products, excellent staff. Rashmika was very committed to help me process the refund! Thank you
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October 2023 by Carol Marchment
I received excellent service from both ladies who served me. They were very patient and knowledgeable. Everything arrived on time and in good condition. Even the back ordered item arrived before my delivery date. Delivery company was very efficient .
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October 2023 by Sean Huang
Currently my go to store. Gezza is really nice and helpful. Definitely recommend the store and Gezza.
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September 2023 by Andrew Gadsden
Great place for all things bath and kitchen. Gezza was an excellent help!
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August 2023 by Adam BoBadam
The staff at this location are amazing, very helpful and supportive. Big thanks to Jessa who was super patient with me during my indecisive selection process.
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June 2023 by Kamil Raczylo
We recently purchased our fixtures at Hyde park BD. Gezza was really helpful and provided valuable insight on all the products.Will definitely come back
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June 2023 by Bernard Tardieu
If you are looking for Bathroom Faucets, taps and other bathroom accessories, stay away from bathdepeot. I was waiting 3 months for a faucet cartridge and also a ring that holds the cartridge in place, got the cartridge but not the ring. Peopke if you don't know that you can't get warranty parts from Homedepot or lowes it has to be bath depot and be prepared to not use your bathroom accessories for a very long time. ** Stay away from this company *** they don't care about customer service. They only want your money to screw you. I will never get anything from them again as a contractor.
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June 2023 by Robinson Villasmil
This store has everything you need to renovate your bathrooms. They have tons of options and Gezza is very professional and guides you in everything you need according to your budget. I recommend this store 100%
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May 2023 by Michele Hennessey
I was in the Oakville store today and received excellent assistance from Jessica. She is very knowledgeable, friendly and was able get what I need. She went above and beyond for me. She called head office to make sure that I would receive what I needed under warranty. Shopped in this store many times but Jessica has been the best.
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December 2022 by Agnieszka Jastrzebski
I think I should share a few words about this store. We purchased Jacuzzi tub from this store a couple years ago. Unfortunately the engine stop working so we decided to contact the store thinking that they will be able to recommend a technician. I called the store at least 3 times and every time I mentioned that our tub broke they put me on hold and after a few minutes the line was disconnected. A coincidence? I am not sure. So, we emailed store support line twice and nobody got back to us. A few weeks past and still no answer. We are quite disappointed!