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November 2024 by Alex S.
I brought my 1990 bmw here to get a my fender fixed and re wrapped, I'm extremely happy with the work that was done to the car, the staff were extremely friendly and provided me with plenty of updates. I'm very happy with the work that they were able to accomplish
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November 2024 by Graham Harris
I had an excellent experience at this well run car repair location. The car door of my Nissan Pathfinder had to be replaced so the team coordinated their efforts to efficiently find a new door, matched the paint perfectly and calibrated it with no issues. I was very impressed with the professionalism, communication and transparency. thank you very much.
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November 2024 by Ray Biss
Chose Budds to do the repairs on my Tesla after an accident and was pleased with their service. They kept us in the loop for all stages of the repair and when anything changed we were notified. I felt at ease knowing they were responsible for the repairs, will definitely be using them for future needs.
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November 2024 by Lyria Clarke
I was misinformed just to get my vehicle to fix and a horrible job was done I am completely dissatisfied after paying 25k for a 10k Job.
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October 2024 by Mark Blomberg
Amazing customer service, Liana took amazing care of everything she’s very trustworthy if you’re picky about your car. Plus the repairs were quick and look amazing.
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October 2024 by Tom Dudek
I had two cars repaired at Budds Collision in Oakville and the service was excellent. The rental place right next door makes it also very convenient for drop off and pickup.
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October 2024 by Ray Zhang
Very good service. I wanted to get my car fixed as soon as possible and the staff worked so hard to get it done.
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October 2024 by Audrey Mancuso
Allie at Budd’s collision was very professional and paid attention to every detail regarding the workmanship of our car. As a result we are very pleased with how our Tesla was returned to us.
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October 2024 by Bassem Hanna
Very professional ? thank you Liana
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October 2024 by Adam C
Budds repaired my truck after a not at fault accident and took care of everything. The repairs look great - as if nothing happened. Allie was fantastic to deal with and answered all my questions. I would definitely recommend budds to anyone in need of their services.
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October 2024 by Nene Akintan
Awesome service!
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October 2024 by Gillian Gook
My insurance company suggested Budd’s but I was happy with the work! They were very communicative and helpful - they even set up my rental car for me which made life easier. I would definitely use Budd’s again in the future.
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October 2024 by Helena P.
I had my car repaired at Budds Collision and I am truly very happy with the entire experience. My estimator was very attentive during the initial estimate process answering all questions and she kept me updated throughout the entire process. I highly recommend bringing your vehicle to Budds. Easy 10/10
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October 2024 by Vivian H.
Unprofessional and Misleading - Avoid Budd's Collision at All Costs In August 2023, I made the mistake of choosing Budd's Collision to repair my cracked windshield, trusting their promise to handle everything with my insurance, including the rental car. What followed was an absolute nightmare of incompetence and lack of accountability. I was told Enterprise would bill Budd's directly for the rental car. However, Budd's completely botched the process, submitting the claim as only a windshield repair and ignoring the rental car aspect altogether. Despite clear instructions, their failure to communicate with my insurance company left me to deal with a mess I thought they were handling. When I spoke to manager Jay R. Martino in March, he confirmed Budd's was supposed to contact the claims adjuster about the rental. But when I followed up, Martino shifted the blame to me, saying it was my responsibility to check whether rental coverage was part of my policy--something Budd's claimed they would manage for me from the start. On top of that, Budd's took forever to source parts from Tesla, which extended the rental period. I repeatedly tried to get updates from my advisor, Liana Giberti, and later Nicole, only to be met with silence. No calls returned. No updates given. When I finally spoke to someone in August, they casually mentioned yet another part was needed, which would push things back even further. This left me stressed about racking up rental costs, and still, no one at Budd's took responsibility for sorting it out. Then came the final insult: in January 2024, I found a massive charge of $2,415.38 on my Visa from Enterprise. When I contacted them, I learned Budd's had flat-out rejected the rental bill. Not once was I informed, nor did I ever receive a bill from Enterprise. I was under the assumption that Budd's was handling it, as promised. But clearly, they weren't--nor did they care. Despite my numerous calls and follow-ups--spanning weeks--trying to get answers from Budd's was like shouting into the void. Eventually, when I managed to speak to manager Alfie Emery in February, I was promised a call back the next day. Spoiler alert: that never happened. Budd's gross incompetence and refusal to take ownership of their mistakes has left me with thousands of dollars in unexpected charges and months of stress. They completely failed to deliver on their promises, showed zero professionalism, and couldn't even be bothered to communicate with their customers. This has been one of the worst experiences I've had with any business. If you're considering Budd's, do yourself a favor and look elsewhere--they are unreliable, misleading, and will leave you to clean up their mess.
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October 2024 by Angelika Knight
Great experience with Budds Collision Services and Wes. He walked us through the estimate and what needed to be done, called us with updates, finished our car earlier than we expected, and our car looks like new! Thanks Wes and team.
