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September 2023 by Sharad Singh
I have written hundreds of reviews and have hardly come across someone as rude as Naseem at this store. Went in today to get some boots, went to check out and saw that the price was double of what was posted. At this time, nothing wrong, Naseem asked my partner to take her to the place where they were at. The next thing I hear is her speaking on the radio and saying "she's saying it's $69 but it's $139". We are still confused as to why we are we being blamed. After 5 mins she said they are $139, do you still want them? My partner confused and unhappy said no. We walked a bit and decided to buy it anyways at full price! Got back in the line and she asked while we were in the line (others are waiting). She yelled do you want it at $139? I by that time was very unhappy just for the fact that there was no apology given and she did everything to make us look like we did something wrong. Turns out they put the wrong price up, the Canadian laws mandates that they adhere but regardless what upset me the most is the treatment and her unwillingness to apologize or accept the stores mistake. If you like to be judged and mistreated you are welcome to go to this store! Never coming back here or any other DSW ever again.
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September 2023 by Javeria Siddiqui
Loved the variety of shoes and accessories they had
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August 2023 by Manik Dhingra
Wide variety of selection, huge store and at times you will find good deals too.I wish they put more people on billing counters.
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June 2023 by sana ahmed
Great quality and variety at this DSW location! I bought some work heels and loafers a few weeks ago! so affordable and look chic than ever ❤️
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May 2023 by CG
Only giving it a 4 because they do not have a huge selection of shoes for adult female size 5
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March 2023 by Kathryn Parsons
Great selection, clean… although they didn’t close for another 2 hours last time I was there and they were vacuuming during store hours. It’s a bit off putting because I have asthma, it’s noisy and I was constantly trying to maneuver around the cord with my cane
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January 2023 by Sabrina Shekhani
Favourite place to buy all types of shoes at excellent prices!
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December 2022 by Jeffrey Lingad
Great place to find designer and branded shoes all in good price...staff were nice and helpful
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December 2022 by Tavleena Marwah Kataria
I guess US DSWs have more variety and offers. Plus I think the quality of the clearance section is also OK OK here. Still, ample variety of shoes under one roof. Staff is very friendly.
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December 2022 by Kyle Ronalds
Great store with a good selection. The team really keeps it clean and well maintained while still giving great service ?
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December 2022 by Lola Santos
Horrible customer service from Jasmine. Purchased shoes online and came to exchange the size unfortunately they didn’t have them so purchased another pair. What an unfriendly experience rudely chastised by Jasmine because I didn’t have the 2nd email I received from DSW…and when I tried to explain how it was a very unprofessional interaction she reverted to asking her colleagues to validate she was right and I was wrong.
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December 2022 by R Young
They have a great selection, especially in kids shoes. Fun brands, helpful staff, easy to find what you want.
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December 2022 by Monica Martinez
Despite the very big store size, there was barely anything size 5. I could count on my fingers the number of shoes I found in that size. After I finally found something I liked in my size, I took it over to the counter to pay. I informed the nice lady that it had 20% off, but it didn’t show up in her system. That’s fine, I took her to see the place where I found them with a bright orange sign that said 20% off. She was ready to punch in the discount when the moody manager stopped her. She went on to check the shoes again (even though her coworker and myself attested to the fact it did in fact have a discount). She promptly ripped off the sign and told me she would not be giving us a discount, as “it had been misplaced”. Hope the 20% off was worth your lost on commission, as we did not purchase the shoes after all that. We will not be coming back.
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December 2022 by Lori Harris
Large, well organized space filled with ALL sorts and styles of shoes from varying brands and price points. Most ranging from $70 - $100.I have always found just the right pair of shoes for a specific outfit or to keep my basics up to date and fresh!
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December 2021 by Darryl Carter
If you love shoes, and I mean 'really love' shoes, spending an afternoon at DSW feels almost like a spiritual pilgrimage. The staff will help you find sizes if you need them to help , but they are not pushy or overbearing. It's almost as if this place should be called 'in the back' you actually get a feel of being in a literal warehouse that you can peruse at will. I'm saying this as someone that runs a huge, high volume warehouse everyday. This isn't a shoes store. It's a big box store that only cares about one thing, well two things. Your feet.
