L'OCCITANE EN PROVENCE in Oakville is a store famed for its excellent beauty products made mainly with natural ingredients. The products have delicious scents, beautiful packaging, and unique, sensorial textures. The store is located in a nice neighborhood. The staff is very friendly, knowledgeable, and attentive. They give good advice without being pushy, offering great insight and helping with decisions based on specific needs like a budget. They are described as kind, patient, and calming, making the experience personal and special. This results in an amazing experience that encourages customers to return. While the products are great, there was a noted issue with a promotional mail delivery via Canada Post arriving after the promotion had ended, which was separate from the retailer's own service.
The products have a high quality and the staffs are knowledgeable to walk u through the application and usage of products
August 2025
The store is located in a nice Oakville neighborhood. They sell excellent products mainly with natural ingredients. The staff is very friendly and knowledgeable of the products so they give a good advice.
November 2024
I had the most amazing experience with the Store manager today! I had a specific budget and she helps me find the exact gift with lots of patience and kindness. Thank you Samantha Watson for the experience! Looking forward for my next visit!