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February 2024 by Carol Bourg
Amazing service! Clean, organized store!
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February 2024 by Jeff Kinzie
I appreciate a superior customer service experience and Julianna is wonderful! Competence, and engaging, Longos has selected the correct person for this role. It is this type of engagement that equals customer retention.
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February 2024 by Richard Hue
Zero stars for deli counter customer service experience yesterday! Unless you like waiting when no one else is there & then she gives atitude when she actually has to serve you! Do better Longo’s Burloak!!!
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February 2024 by C. D.
Yikes! What happened to this store?A complete disappointment. Rude and aggressive staff. One long line of customers with one cashier. Matteus told me to "go in self checkout next time" A shell of what this brand used to be. Too bad, I used to love shopping here.
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February 2024 by Lanny Brass
Good service at check outs and deli and meat countersPlenty of parkingHandy star bucks insideGreat Fruits and vegetablesThe Longo products are high quality and well priced
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February 2024 by Janice McLeod
Fabulous produce and bakery sections.
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December 2023 by David
Everything you could want in a grocery store.
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December 2023 by Michael Miller
Normally I like this store. They are a little over priced, but the atmosphere and staff are pretty nice. But tonight I came in at 5:30 pm on a Monday and they had one cashier on. Big line for him and the self checkouts. Attn: management: stop driving people to your ridiculous machines and put some staff on. Preferring Fortinos these days because they are better for this.
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December 2023 by Tricia Fink
My staff and I from Dr Patricia Fink Optometry and Halton Vision Therapy enjoyed our holiday gathering at The Loft last night. We very much enjoyed our recipes and our time here and would highly recommend it to anyone.
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November 2023 by Kevin Araujo
Not impressed with this store. I found expired product on the shelf (Shopsy's hotdogs) and out of stock sale items. Will not return.
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November 2023 by Ian Donald
Great fresh veg & fruit, Deli bar self serve salad bar, fresh pizza, self-serve prepared meal Italian to Canadian favorites.
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October 2023 by Rolando Tecson
Top grade fruit and vegetables at a premium price. Expect to pay a solid dollar more for everything you want for stuff you'd get everyday. Most of the staff are the usual unhappy CSR staff. The one notable exception was the young staffer at the deli counter, who was friendly and engaging. Otherwise expect to deal with dour and grumpy staff and pay a premium on already expensive groceries.
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October 2023 by Mai Kul
Have a handcart return area where the shopping carts are. Not everybody remembers to bring fabric bags in and shouldn’t made to feel foolish when the self checkout employee takes away the hand cart and says “they never come back”. Customers are feeding their families at your store paying your employees salaries and keeping the lights on. We don’t need more fabric bags which is more waste. We need a better customer experience and a better solution. I expect better from a premium grocery store.I don’t need to contact longos, I don’t need to speak to anybody, just a friendly suggestion.
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October 2023 by Pierre Michaud
One star because of the self-checkout system. Compared to any other grocery store in Oakville, this system is a farce. Today I was told if my knee touches the side of the surface to put one's purchase, it counts it as if I am cheating, stops everything and calls the attendant. 1) You reduce the number of cashiers, 2) you make us do the work for free and 3) you provide us with subpar equipment. Think about that Longo's/Sobeys. That being said, the staff is generally great especially Bruno in the coffee department.
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August 2023 by Judy Delong
This past weekend I used Longo’s Burloak catering service for my daughter’s bridal shower.I ordered sandwiches from the deli and desserts from the bakery. Everything was so fresh, delicious and beautifully presented.I also ordered guest favours from the floral department. Rosa made almost 30 bouquets for the guests to take home. They were gorgeous and the guests were thrilled.Thank you for making my hosting wonderful and the price was very reasonable.Judy D
