-
February 2024 by Ruth Brandon
Professional, and very pleasant/helpful!
-
December 2023 by Purandhar Setlur
I requested my medication refills last week to be sent to my family doctor (knows me and my health better as the original prescriber and also for billing OHIP payable to his account) but instead was sent to a different doctor although I was assured that the highlighted note made on their system would not be missed by the person faxing the request, to any other unspecified doctor. I wanted to complain but since believed to be franchise-owned just gave up contemplating moving to nearby Shoppers (with hope that the service is not same as Metro pharmacy) after about 30 years of dedicated patronage. They made another error too earlier in filling my medication (short supply) scurrying me to nearby Shoppers to fill on their behalf. Another error, mixing up of first and last names not to find the medication filled. Before leaving the pharmacy, I open the package to make sure no mistakes made. Didn't want to write this negative review but after that last big boo-boo had to.
-
December 2023 by Cole K
Been using this pharmacy for over 10 years , they are great
-
June 2023 by Stephen Cross
Staff are efficient, helpful and knowledgeable
-
March 2023 by Milkyway
I called the pharmacy to ask if they have a certain medication. The lady who answered was so rude and obnoxious. She was insulting me on the phone while I was on speaker and the whole doctor office heard it. I called Walmart, superstore, shoppers and other independent pharmacies and everyone was sooo nice to me yet this lady who works in metro pharmacy was ugh! I would have given her a piece of my mind but I can’t stoop to her level.
-
February 2023 by Laura Carson
Excellent service! I’ve been checking a number of pharmacies for a certain product for my father who has been sick for over a year now with a bad sinus infection. I wasn’t able to find the product anywhere, as apparently it’s in high demand right now and out of stock everywhere. Metro was the first place I was actually able to get a box! However, when I went back to get more, they were now out of stock, but one of the pharmacists, Sheila, was SO helpful, she called around to other pharmacies and found another location close by that had one in stock and reserved it for me. I would never expect a pharmacy to call around for me, but I think that goes to show there are still people who care and go out of their way to help others. Thank you Sheila for all your help!
-
February 2023 by Laura
Excellent service! I’ve been checking a number of pharmacies for a certain product for my father who has been sick for over a year now with a bad sinus infection. I wasn’t able to find the product anywhere, as apparently it’s in high demand right now and out of stock everywhere. Metro was the first place I was actually able to get a box! However, when I went back to get more, they were now out of stock, but one of the pharmacists, Sheila, was SO helpful, she called around to other pharmacies and found another location close by that had one in stock and reserved it for me. I would never expect a pharmacy to call around for me, but I think that goes to show there are still people who care and go out of their way to help others. Thank you Sheila for all your help!
-
December 2022 by Home
Terrible. Switch to another pharmacy asap.
-
October 2021 by Bob Mc. Joe
Quick and never had a problem, great place to go for medication.
-
September 2020 by Paul Ellis
Friendly staff, very helpful, and convenient too. They care about their customer. What else could you ask for?