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March 2024 by Sophia Miller
Five Stars for Palmero Pharmacy!I can't recommend Palmero Pharmacy highly enough! The entire staff is wonderful, but I especially want to recognize Olivia, the pharmacist. She is knowledgeable, efficient, and incredibly helpful.The staff at Palmero consistently goes above and beyond to provide exceptional patient care. Even when the pharmacy is busy, they remain friendly and attentive, taking the time to answer any questions and address any concerns I may have.Whether you need a prescription filled, medication recommendations, or just some friendly advice, Palmero Pharmacy is the place to go. They truly prioritize their patients' well-being and go the extra mile to ensure a positive experience.
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January 2024 by Brad Compton
Booked a Covid Vaccination...Shelley was friendly, efficient and painless...a very pleasant experience.
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November 2023 by V Oakley
Great pharmacy, Olivia is amazing, highly recommend. Very friendly, fast service.
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September 2023 by Gee I
This is the pharmacy I usually deal with as our pediatrician and my rheumatologist is in the same building. The usual lady who helps is very nice and always answers every question. I had my recent prescription transferred to a closer pharmacy to me and I called THIS pharmacy as I had a question about my treatment. The pharmacist was so rude. Told me that my prescription was transferred so I should be calling them instead as she doesn't "have time" to help me. She didn't even ask what my question was. It was very basic that needed someone to confirm for interactions. To that pharmacist who took that phone call 5mins ago on this date, this review is for you. I had to give one star because I dont have the option to give you zero. Please work on your customer service skill. You could've helped me as it only took the other pharmacy one minute out of their busy time.EDIT after response below from owner.Regardless if it was transferred, the technician was able to pull my medication history based off the questions she asked. The pharmacist should have still asked how she could help. In case it is something she could easily answer. I did not ask about whether my medicine was ready for pick up. All I wanted to know was if there would be an interaction between one medicine to the other. I think that was something that she could've helped with. Isnt this what Google review is for? Otherwise, every single establishment would all have 5 stars. Will be going elsewhere from now on
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August 2023 by Yousif Bodagh
Been here twice so far and the service is awesome. Pharmacists are approachable, friendly and professionals. Service is pretty quick too.
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June 2023 by Mrs. Alrashdan Alrashdan
I would like to thank the pharmacist at Palermo Pharmacy. She was extremely professional and so friendly. I came in on June 20, 2033 at around 10:00 am crying and left with so much hope because of the way she listened and treated me… May God bless you in all walks of life!
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June 2023 by Mary Barry
I have been dealing with this Pharmacy for almost 7 years , since I moved to Oakville.. The personnel have always been super helpful to me and always pleasant . I enjoy any conversations that we shared and they make the time to answer any questions I may have.. Thank you Palermo Pharmacy. .Well done and continued success.
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May 2023 by Sue MacMillan
I drive 15 minutes and past 5 pharmacies to get to this one. Their service is second to none and i cannot give them a high enough rating. I have been going to them for about 8 years and while it is not anywhere near the closest to my home, they provide a level of service that you will not find in any of the other pharmacy. They take care of their customers, follow up with doctors to ensure that refill prescriptions have run out, treat you like a valued human being and always have time to answer questions. I feel very lucky to have found them and they are a valued part of my medical circle of care.
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March 2023 by Gabriela Peter
Great fasr service offered by great people.
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February 2023 by Ted .Blacker
I have been a customer at Palermo Pharmacy for some time. They are always courteous, polite, but more importantly, personable. You are treated like a friend, not just another customer. They always answer the phone and have your prescriptions ready in a short period of time. I have no hesitation in recommending Palermo Pharmacy. Thank you to Olivia and her staff for all their efforts!
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January 2023 by Carol N.
Terrible costumer service. I bought two bottles of baby Cetaphil on sale. I asked the attendant to help me to check the expiration date and she told me it didn't have one. Once at home, I started using one and it was spoiled, smelling bad, different from the regular smell that I already know. We tried to return the products but they only accepted one because we used one of them already. Of course! That was how I discovered it was spoiled and had to wash my face after!Yes, the attendent refunded one bottle at full price by mistake, which reduced my loss. I have been using this product for years and I can guarantee you this one is spoiled. I had even compared the smell to another one of the same I still had at home.
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January 2023 by Bonnie A
I happened to be there 2 days in a row, once for my son and once for myself. The pharmacists and assistant were so incredibly helpful, pleasant and efficient!! I will go back for sure. Thank you!
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January 2023 by Katarina Borg
Experience has always been exceptional! The staff is friendly, fast and attentive!
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January 2023 by Rajiv Gera
Highly recommended. Professional service, pleasant staff, excellent quality.
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March 2022 by Lisa Cowan
Kind and compassionate pharmacy who went above and beyond for our family to get vaccinated comfortably.
