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November 2023 by Mike N
Decided to try this Preferred Auto Service to obtain my car safety. Spend about 40 minutes waiting to check my new car for safety. Dave called me to show some findings on the brakes. First, he pointed that one of the pads is less than 3mm thick and secondly the technician clamed the brake pedal vibrates at the high speed. Dave proposed pads and rotors replacement for 460$. Definitely he was looking for more business.Got the car to real mechanic and removed the brake pads. When measured the lowest thickness it was 3.9mm, not even close to be bellow 3mm. Basically if the new brake pads are 10mm tick and 3.9mm makes 39% remaining material. The legal limit for pads thickness is 1.5mm. Preferred auto has different rules for safety, very high safety standards. It is obvious the safety pretending is only pretext to get more money under false statements. Actually, they never measure the pad thickness using any measurement device.The other claim for brake pedal vibration was bogus too, there was no any vibration at any speed.Not happy with their own safety interpretations and technical judgment. I’ll never go there again.Service: Vehicle Inspection
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November 2023 by Gavin Kisun
One of the best, if not the best shop in the area highly recommended!
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October 2023 by gowtham balakrishnan
Excellent service. Bill went out of his way to help me with my car trouble. Everyone was really responsive and quick. They also did an excellent job. Highly recommend!Service: General repairs & maintenance
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May 2023 by Paul Likuski
When it comes to autos , Bill just knows !Always helpful , thorough and leads you to the right decisions when maintaining your vehicle . I hav had the pleasure of dealing with him for all my car and trucks repairs and come away knowing any work done is done right ! Definitely Three Best Rated mechanics of Oakville. Thanks again Bill your one of Oakville’s Finest Businesses and hard not to refer !Services: General repairs & maintenance
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February 2023 by william fabiano
I have been going to Preferred for many years. Recommended to my friends as well. Always a great job and good prices. They kept my old Jeep on the road way past her prime!Service: General repairs & maintenance
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February 2023 by rachel arcuri
There is no one as honest as Bill. The very best in service. As a female you are safe with his Team. His blue as eyes are also incredible. I drive a jeep standard and he takes care of his clients.
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February 2023 by Mike Stoddart
Great service locked out of trunk , and to pull seats and replace a latch great service and would recommend
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January 2023 by chris walpole
I have been bringing my vehicles to Bill since he opened in Oakville based upon his knowledge, honesty and professionalism. Has never steered me wrong, no pun intendedEfficient and professional serviceServices: Tires
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January 2023 by Erin Lynch
I was referred to Preferred Auto by my car dealer, and I've never had a bad experience with them. Dave and his team are always helpful and professional! I would recommend them to anyone.Service: General repairs & maintenance
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December 2022 by Hunter Li
my exhaust is so noisy, there is leak in the pipe. They fixed it in a short time with reasonable price. So nice and professional service.
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September 2022 by Thomas Mantione
Great work and reasonable prices. Thanks Bill
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June 2022 by Katherine O'Hara
I took my, car into Bill’s shop because I was told this was the best place for diagnostic and repairs on my vehicle as they don’t perform unnecessary repairs. They quite literally go above and beyond with their service. We go out of our way to take our vehicle to this shop because of their outstanding work. Thanks for being such a great place to take my vehicle when it needs service.Services: Auto emissions testing
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May 2022 by Scott Reedie
Great service, it was fast, accurate and fair. Bill was able to figure out the problem when we spoke on the phone and gave estimate. I dropped of my car the evening before and then received a call the next day that repair had been completed as discussed and car was ready (ahead of time) to pick up. Highly recommendServices: Auto exhaust system repair
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September 2021 by Matthew King
First time at Preferred Auto Service and I'm impressed. No upselling or pressure, they focused on what was truly needed and did so at a competitive rate. Great job Bill and team!
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September 2021 by Jordan Rutherford
The Team at Preferred Auto is second to none! Having a classic car and wanting an exhaust system from the manifolds back this team made it happen. After having another shop cancel on me day of when I got to their shop I phoned Preferred Auto up and Bill was able to get me in within a few days. The past few weeks cruising around in my car with the exhaust system the team installed was amazing, the note is perfect, the car isn't obnoxiously loud but has the right growl to it. Oh Bill was also able to help me in adjusting ride height!If you are looking for a team to do your exhaust system then look no further - you have found the shop you need!Service: Exhaust
