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February 2024 by Philip Jules
Picked up some paint
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February 2024 by Jerome Sammy
Good stock of lumber of long lengths. They keep lumber outside so it doesn't warp.
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February 2024 by N
Helpful and friendly staff
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January 2024 by Lam Vo
Very convenient location for us.
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December 2023 by Fred Dath
They had what I needed
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December 2023 by Steve Alves
Great staff and super clean. Pretty much everything you need for home or commercial projects.
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November 2023 by RV, Ontario
Located in the middle of the town, easily accessible and curbside pickup was easy. Buy local, support local business and employments.UPDATE Nov 12, 2023: Super help from an associate at Isle 17 and 19. Thank you. They spent a good amount of time finding the right parts I needed for the bathroom and toilet repairs. It worked out so well. Keep up the good work, RONA.
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October 2023 by Johnny Sequoia
These guys used to be so helpful. Now they are just dismissive and would rather send you away than actually point you in the right direction. Last few times I've been here, they've actually said they don't have whatever I'm looking for, only for me to find it myself. This last visit I asked him to point me to the wood screws and brackets and he just looked at me flat and said, "We don't have those".Come on man, it's a hardware store! Clearly they are either too busy, don't want to help, or don't want to help particular customers. This place is going downhill from a customer service perspective, and that is exactly what used to set this place above and apart from its competitors. Shame shame.
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October 2023 by F Stan
I have revisited the store and have seen improvement in staff behavior's. Thank you Rona
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October 2023 by Kai Do
Very upsetting customer service experience. I called the store regarding a delivery update, I barely got a sentence in as I was cut off abruptly. The customer service representative was vocally very upset with my call and continued his rant to me about how many phone calls he has gotten that same day regarding my issue, I felt bad as I know how frustrating working with people all day can be. I also noticed that he was noticeably not having the best attitude because he went on with his rant on how a quick google search would have been the smartest way to get my answer. I did not appreciate how short handed my encounter was as again, I had not even finished explaining my concern and was quickly hung up on without a "anything else I can help you with?" or "goodbye" simply ended the call after his rant about how a quick search would have solved my issue but he had to deal with this same call all day. I did have another question to ask regarding product details but I was not given the chance to ask as again, I was hung up without notice. I do not think I will call back because I am afraid I will be treated the same. I will "google it" then I guess?
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October 2023 by Larry McGregor
Went to Rona Speers Road on Sun. Sept. 3rd. I had made a mistake in assembling a snap-together deck box & went to the store where we bought it. The most I had hoped for was someone to possibly tell be the unit could be ‘un-snapped’. In conversation with the manager-on-duty, John Catalano, we understood his definition of customer service. Although the error was my own, John graciously offered us a brand new replacement unit in exchange for the one I had misassembled. He hoped that they could fix it but was not sure. Due to John’s actions, all of my hardware requirements will be purchased at Rona Oakville. His action was the best example of customer service I have seen in a long time!
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August 2023 by Mac Mehta
My go to place in the neighborhood for quick hardware shopping! Relatively smaller store than the other locations, but still has almost everything you need!
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August 2023 by Samantha Sawh
Staff went above and beyond today! Went in to pick up a few things and our son lost his toy car. It slid under one of the shelves. At least 3 people came to help and get the car out! The store is also very organized, great selection and lots of sales! Thank you Rona (speers)!
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August 2023 by Namrata
Good place for renovation project supplies. Staff is courteous.
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June 2023 by Sharon Weekes
I am trying to finish my garden so I went to Rona in Oakville I was greeted with such great service I hadn't visited for years my very last flower for my garden and the price was affordable the sale starts next week I am hoping to be there
