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November 2024 by Stephanie Williams
Love this lakeshore Roots store, the manager Elaine is fantastic, very friendly, helpful, the store is very neat, they offer very good quality merchandise.
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September 2024 by Radomir Radojkovic
Great staff and products.
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April 2024 by Liz Meinert
Everytime I visit its nothing but great service and fun! I always loved Roots but this location is the BEST! The manager is the a rockstar !
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April 2024 by Jennifer Zambosco
Love this location. The staff especially manager is super accommodating and fun! Very welcoming. Always a great visit and love the hoodies!!
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February 2024 by L P
Roots on lakeshore is my go-to store when I’m downtown Oakville. The manager and her staff always make me feel welcomed and a valued customer!
Always greeting each client that walks in the store with a smile. They are very helpful and so sweet and patient with my special needs son. Also appreciate how clean and organized the store is.
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November 2023 by Robin and Amos
Best store in the COUNTRY! I’m a millennial mom of a 2.5 year old so I don’t know how to buy clothes without a bit of hand-holding and validation lol. Elaine helped me today and gave honest opinions about what looked good and directed me to things she thought I would like without being to salesy. When she was busy her colleagues swooped in to help and chat. 5-star definitely recommend!
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September 2023 by Steve Toma
Amazing customer service!
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April 2023 by Norman Thompson
Excellent service and quality.
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February 2023 by Matthew Looney
I never saw an individual quite like this one
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January 2023 by LifeOfL20
I never saw an individual quite like this one
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November 2019 by Chris Doyle
The store at Lakshore in Oakville is great. Staff are welcoming and helpful without hovering
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November 2019 by yongsuk jin
Good store but not managed well.
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November 2019 by Harpreet Neelam
Everytime I go to this store the staff is so amazing. They welcome you with a smile and go over and above in their customer service. One instance the zipper of my son's hoodie was not working and after talking to the manager they gave me credit for a new one.(it even had been washed) Another time the manager said that a delivery of a sweater would be free but came to checkout it was not. The staff themselves put in $5 to cover the delivery expense. I love your store. You have a Roots shopper for life. Your kindness goes far.
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November 2018 by Bill Watson
Nice clothes but pricey
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November 2017 by Janet Meyer
Wonderful service!
