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December 2023 by Michelle Lopez
Very poor service from both the younger girl with dark hair and her manager with grey hair. Will never be returning to location as I have received much better service and respect from other locations. Very shocking and disappointing. Please learn better customer service.
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October 2023 by Matt Alexander
Ordered some blazers for pick up, all worked well. Decided to return one of them. My wife said the person would not refund to paypal unless the card sitting in paypal account was present. Have never had to do that for paypal order before even at this very store. Now need to make a second trip.
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September 2023 by Ra Sha
I visited this store in oakville for returning a fall Jacket, they refused it saying it has to be returned in the home store. Such conditions are not mentioned neither on the receipt nor in their website.
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August 2023 by Mustafa Totonji
Leen's exceptional service at RW&Co left a lasting impression on me! Her friendly demeanor, keen eye for style, and willingness to go the extra mile to help me find the perfect outfit made my shopping experience truly delightful. I highly recommend Leen to anyone looking for a memorable and personalized shopping experience at RW&Co.
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December 2022 by Cory Morrison
The lady who was there at 10:30 a.m. on Tuesday, Dec. 13, was super helpful! She really went out of her way to make sure I made good choices for Christmas shopping!
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December 2022 by Account Offline
I went in to inquire about their hiring sign advertised on their store front window and spoke with the alleged hiring manager. She disgustingly looked me up and down then rudely said they've completed their hiring and forgot to take the sign down. It's been a few months later and the sign is still up. It has also been showing online since then that they're hiring. I feel the manager's attitude and response was impolite and discriminatory.
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October 2022 by A L.
Jack was awesome will be shopping with him again
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August 2022 by Offline Account
I went in to inquire about their hiring sign advertised on their store front window and spoke with the alleged hiring manager. She disgustingly looked me up and down then rudely said they've completed their hiring and forgot to take the sign down. It's been a few months later and the sign is still up. It has also been showing online since then that they're hiring. I feel the manager's attitude and response was impolite and discriminatory.
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May 2022 by Jen M
Went in tonight with my 17 year old son to shop for a suit for his upcoming prom. The young lady that helped us was fantastic! Maya made the whole experience so comfortable and painless for us. Just wanted to give a shout out to her for a job well done! Thanks Maya
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January 2022 by Uzair Kapadia
I ordered cloths for over $350 and went to return one out of 6 items I had ordered.The manager mentioned that the trousers (Jen) have been worn and are not in sellable condition.It is a ‘cotton’ trouser and I tried them on at home to check the size which resulted in these lines (iron lines) which clearly the store manager and person at the counter isn’t aware of.Please hire people that are at least educated enough and not offensive and not corporate.I am going to return each and everything that I ordered from RW&Co this holiday season.
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January 2022 by Alaleh - FoodyTO
I love their clothes and their styles. They match my taste in clothing. I have been shopping (both purchase and return) here for a long time and the staff have always been very friendly and helpful.The store is well-maintained and there are lots of parking spots available in the Oakville Place parking lot.
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September 2021 by seida D
The ladies there today were really nice! Was able to get a cute blazer with the labour day sale. The girl with the bangs was so patient in helping me find my size and even offered to ship it out to me when she couldnt— Would have been amazing but im leaving out of province the next two days. Def Recommend!
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September 2021 by Teresita
One of my friends took me to this location, and we had such a good experience. An associate named Cindy helped us out. She was so friendly and diligent about cleaning up after each customer, it made me feel safe. She was quick and happy to help us, we had her undivided attention. I would definitely go back, even better if I get her help again.
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November 2020 by Carrie G
Customer service by the staff is exceptional especially during this hectic Christmas shopping season. Visited the Niagra Outlets, Mapleview Mall and Oakville Place. If you are looking for sizes for men please note the buyers have focused on sizes medium and waist size31/32 only. Hmph, not sure which demographic they were thinking of?
