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December 2023 by Jason Ducen
Pharmacy manager was rude and condescending, will most likely start using another location to fill my prescription’s after last encounter.
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November 2023 by Lily Ashton
The night staff on Tuesday night was absolutely patient and nice towards me. The cashier helped me with everything I wanted and she was so friendly. Also, I've had always a great experience with the manager Teresa there, she's always so kind and friendly to me and my daughter.
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November 2023 by John Richardson
No shoppers is gonna get above a 3 from me. So this is a 5 star shoppers I guess. Whole brand is sneaky dates and point grifts on the flyers. This particular one had decent parking, staff were nice, and I was in and out pretty quick.
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November 2023 by Natalie Joseph
I went there for a return on a Friday night and cashier named Gail was so helpfull. I did not have a receipt, but she was extremely patient and helped me find the receipt. She also printed a copy of the purchase receipt for me to keep. Great customer service. Will come back.
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September 2023 by Athya Tionne Conliffe-Smith
Since I moved to Oakville this has been my go to shoppers because it is open so late !Unfortunately I was very disappointed today because after asking the cashier multiple times to help find a product, all she did was refer me to the beauty department not once but twice, when the product is not in the beauty department. I had mentioned it to her that it was right by the magazine section for all Truly products.Mind you I have asked this same lady about a price check a month back and she simply said “ I don’t know why they are not scanning “As I went back myself to ask the beauty dept for proper assistance, came back to the main counter and all my items were removed as I was done shopping and I clearly wasn’t finished.Honestly the night staff are more helpful, I do not appreciate the lack of laziness for customers assists I received earlier today.I have heard the morning / afternoon staff speak to people rudely and honestly that needs to stop.
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September 2023 by S Corben
Have always had a great experience here with all the staff members. They are all very polite and helpful.Shout out to Gail who has been working each time I have come in and has been so great to deal with helping me find things and cashing me out.
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July 2023 by Karolina
Lazy and unhelpful staff. I went over to make a return, and immediately Gail, the employee who was processing my return, was extremely rude and impatient. First, when she grabbed a gift card to put the money back on it, she was very aggressive and threw it across the counter. After this, she told me they had to keep my receipt, so I asked kindly if I could get a copy of it, and she sighed out loud and looked very annoyed. All she had to do was walk over to the photocopier and take a copy of my receipt, but her lazy didn't want to. When she returned, she handed me my receipt and didn't say a word because I made her fat get some exercise by walking over to the copier like it was 100 miles away. Anyways I will not be returning to this shoppers as they do not treat their customers right, and Gail needs some customer service training because one day, this shoppers will have zero customers because of her. The shoppers I work at treat customers with care because we are good human beings. I will be contacting the district manager: Jeff because I know him.
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June 2023 by Alia Zayn
Friendly staff , although they are out of stock for many things ! Lima was very polite and good thing she knows a lot about skin care she helped me find good skin care routine which helped a lot . Anyone looking for skin advice they must visit Lima at beauty section.
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June 2023 by Nigel Buck
Booked online for a diabetes review and brought all my medicines, vaccination list, blood meter and log book but when I got there I was told the pharmacist wasn't in. Had a 10 minute review of my medication list and that was it, no diabetes related content at all. Waste of time.
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June 2023 by Marlon n cherry Matthews
In the medical section anytime I need something the pharmacist are very nice and will go out of thur way to find what you need .they waste no time always on the ball
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May 2023 by Lyndon
The ice cream product I came here to buy was readily available even on a Wednesday night. Freezer was well stocked with sale prices clearly marked unlike the Shoppers location I actually live around the corner from. Will drive a little farther and frequent this store more often.
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April 2023 by Rebecca Melton
Rude and standoffish staff.Gail was extremely rude to my mother and I. We went in on a Friday evening to exchange a lip gloss we had purchased only 5 days prior. The beauty counter employee called Gail over for assistance since we did not have a receipt. Gail began to search for our purchase but was unable to because we could not remember if we had paid cash or card. Immediately from the start Gail was rude and acted like we were annoying her.She accused us several times of having bought the product at another location, which we had not. After being accused about 4 times of lying about where we bought the product, my mom asked Gail to check cash purchases. And low and behold, there was our purchase, made on the exact date we had told her and at the exact location we had told her. Even after this Gail was extremely rude and never apologized for accusing us of lying. Gail - No one is going to lie about where they bought a $25 lip gloss.On top of this, the product I had purchased, the Kylie Jenner lip gloss, is not carried in any Shopper's near this one. I know this because I have been buying this gloss for 4 years and can only find it at this location.Another employee came over and asked Gail how she was doing. While still "helping" us, Gail sighed and said she needed a vacation. I think a permanent one.I really hope this person is not management or anything, because if this is the kind of people Shopper's is hiring as their managers I'm going to start shopping exclusively at Rexall.
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February 2023 by Acer A
We went to the Beauty department today. Trip nice ladies helped us find a good perfume. They were very friendly and customer oriented. Good job ladies.
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February 2023 by Saba Noor
Me and my sister went tonight here for first time , we had great experience with Lima she helped us find best products at cosmetics. Thanks to Lima , nice shoppers .
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February 2023 by Julie Kennel
Huge shoppers nice area , staff were friendly although a woman at cosmetics side ignored to help me but the other girl Lima helped me she was very polite and friendly , thanks .
