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December 2023 by Stephanie
Went to buy a Christmas tree from HD at Cross Avenue in Oakville on Sunday Nov 26th. We found the perfect tree thanks to Sandra. From the outset, Sandra was very helpful and patient answering our questions and cutting strings which bound the trees so we could see their shape before purchasing. She made our tree buying experience absolutely pleasant and easy. Her willingness to listen and show genuine interest in our needs and the joy she took in her job made it an exceptional experience. Thank you, Sandra!
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December 2023 by Gi tri
ATTN MANAGEMENT:Please train your CS personnel to think objectivelyIt doesnt take much to realize how different are these 2 (bowl shape and product #) yet the lady at the counter insisted it's the same because the scanner said soIn the end she gave in, but she still didnt realize what the difference is between the two albeit showing her both photosWe cant be slaves to technology. Humans are better than that.PSI didnt get my promotional speakers for these eventhough they were available at the time of purchase. Why?
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November 2023 by James Lagostino
Helpful staff that came and ask if I needed help.Means a lot these days. Other stores employees don’t care. In fact they will look the other way when you struggling in aisles to find thingsKeep up the nice work guys
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November 2023 by Fady Barsom
Honestly I received the best service ever from a lady who works in the snow blower department, ended up spending $900 happily there, the lady name was "Pauline". She deserves 5 stars, she was helpful, knowledgeable and very nice person.
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November 2023 by Elizabeth Medeiros
As we have been doing some upgrades to our home we have been helped repeatedly by the excellent staff at Home Deppt Cross Ave. Michelle helped us choose a vanity for the bathroom, Crystal was awesome helping in the lighting dept and Amna answerd all my questions with stain. Thank you Home Depot.
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November 2023 by Graham Edgar
Grabbed a couple 2×4 and some deck screws to fix my friends lazyboy chair. Gotta love a place with everything to fix anything
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September 2023 by Wayne Wride
Horrible customer service. The lumber guy cut half my plywood then put it back on my cart, and said that is all he would do. Said he had to go serve other customers, but it was a Sunday night around 7 PM, and there was only 1 other guy shopping in the lumber area. Even Darren (the manager would not help out. Absolutely terrible service. Don't shop at this store- ever.
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September 2023 by Rizwan Tufail
Wide variety of items, extremely helpful staff.
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August 2023 by Nitin Tekchandani
Just like any typical homedepot, pretty much everything there including tool rental and garden center. Staff is courteous; parking lot is huge enough to find a spot. Found the inventory enough, but it’s always better to look online first before visiting the site, found their website to be pretty updated
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July 2023 by Mr. D
There are lots of great employees here, but Pat in customer service has got to be the most helpful employees Home Depot has ! Thank you PAT
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July 2023 by Nooshin S
I recently had the pleasure of visiting this Home Depot for a variety of home improvement projects, and I must say, my experience was nothing short of exceptional. From start to finish, Home Depot impressed me with their vast selection, knowledgeable staff, and top-notch customer service.What truly sets this Home Depot apart is their dedicated and well-informed staff. Every associate I encountered was eager to assist, offering valuable advice and recommendations tailored to my specific needs. Whether I needed guidance on paint colors, assistance in finding the right tools their team was ready to lend a hand.
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July 2023 by Patrick Dong
All the employee are nice, help and give you solution, I tried many times, it is my first selection to shop.
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July 2023 by Peter Kawa
Rented a Front end loaderAsked if it was full, associate said yes, did a very minimal check, took it fo a remote location, ran out of diesel after 5 mins, only has a level light indicator and was not on, could of said il double check and mind you I personally should of checked the equipment operation before taking it but to tell me the we just rent them out and ensuring the operation of the tool is my problem, well I'll be damned, 3 hours wasted between getting diesel, then repairing the loose hydraulic lines, il play ball and did help the associates that needed assistance helping another custome lr with hitching their load, so work with me and compensate me for my wasted time instead of telling me tough luck too bad, will not be renting out equipment from this location again.
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July 2023 by Tay H
This is a great store has everything. Truly everything but on more then several occasions, it’s been difficult to find a sales associate to help. However I did call the other morning because I needed some advice and the sales associate was super helpful and kind. I really appreciated that. I cannot give a five star because I’m always having a hard time finding a sales associate. How everWhen I do find one, they are very helpful.
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July 2023 by Aaron Xie
Man I was in a pickle, needed some shades cut and burloak can’t do it. Came here and Kyle L did me a solid. Can’t throw shade at him cause hands down the best shade cutter ever. Clean, crisp ends, magic
