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March 2024 by Murray Saul
I had a piece of metal come loose below my engine with my Honda Civic. Thought I would miss work travelling from Kingston to Belleville. They resolved the problem within 7 minutes and had me back on the road again for a very reasonable repair cost. I would highly recommend these folks.
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February 2024 by Kaycie Saydie
Every time I have an issue with my car, luckily, I happen to be right down the road from here, and these men always help me. Iv always been given excellent service and would highly recommend their services!Edit: apparently I was overcharged for 1 break light $50.... but, I did receive on the spot service ?♀️ so I'm not going to reduce my rating because every other experience has always been great!
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February 2024 by Lindsay M
Takes advantage and does shoddy work. Not 6 months ago he replaced a caliper on one tire and did rear brakes on my daughter's car. (We went out of our way to go to him based on a recommendation.) Now suddenly there's a burning smell, we have a closer mechanic take a look, and he says it is industry standard to do both calipers at the same time. Oneils only did one, now the other is seized, and we have had to spend more money finding out the issue. The closer mechanic also said the brake job was poorly done, and there were several other problems with the car that should have been pointed out by a good mechanic.Other major problems with Oneils: he did the work without checking with us first, no estimate given, nothing. Plus did an oil change which wasn't even needed, all without asking. Doing work without an estimate first is ILLEGAL. When he was spoken to about this he said he would give the oil change free. Then when my daughter went to pay, he said he would give the NEXT oil change free instead. How is that the solution?? You did work you weren't asked to do, and wrongly charged for an unnecessary oil change. And you didn't do work you should have done, according to industry standards.Bottomline, this guy is not about doing the right thing.Really sad that he embarrassed a faithful referring customer as well.
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January 2024 by sddde sertc
overtorqued and rounded my oil drain plug.
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November 2023 by Andrea Stoker
They did excellent work, and were SO kind. This is our new regular garage
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October 2023 by Katya Poitras
Amazing service, fair prices, friendly staff. Never going anywhere else. Chris went out of his way to find us the best deal for the parts we needed. Look no further!
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September 2023 by Jason Berezny
I recently purchased a pu truck from O’Neils. It was a great experience .Chris runs a great shop with honesty, integrity and a dedicated team.In the times I was at the shop to talk about the truck I’ve seen them helping travellers who have broken down on the 401 and such. They are down street from me and am glad to support a local business.
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August 2023 by Leslie MacDonald
Was heading to Toronto with a quick turn around and back to Montreal. Noticed we had a flat. Found O’Neils garage when we googled « garage near me ». Chris, the owner, was incredible. Suggested we have a coffee down the road while we wait. We didn’t have time to finish before he called and said all was repaired. A very nice experience all in all. Wished we lived closer I would use his garage anytime.
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July 2023 by Dee Smith
On my way home from a night shift, I got a flat on the 401 and was towed to O'Neils. They got my car in and serviced quickly. Noticing my wheel bearing needed repair, Chris gave me a quote on the repair, and his employee offered to work through his lunch hour to get the job done so I could get home. Amazing service and friendly staff.
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June 2023 by Tim Yntema
Been going here for car repairs for years. Straight up shop. Does good work. Up front if something can be put off or needs to be taken care of now.Works on pretty much anything.
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April 2023 by Mike Tennyson
Chris and his team look after all of our vehicles and always do a great job and treat us fairly on price! It's nice to know we have a place we can trust!
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February 2023 by Tylerre Potter
In the past I have turned to O'Neil's for repairs. I remember a few years back my alternator went in the morning, and I had to work in the afternoon. Well, not only did they get me in, they got me back on the road before my shift! Well this time, I decided to buy one of the used vehicles. Well I gotta say, the quality is excellent, the price right, and even got some warranty on it! They bent over backwards to work with my schedule to get me on the road fast, I'm very impressed with the service. We need more places like this that know how to treat others.
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December 2022 by Nicole B
This place damn well saved my life! I went to another shop in the Napanee area complaining that my car did not feel right and my break light was on. Something was wrong with my brakes/tires. They told me that everything was fine and proceeded to put summer tires on my car and had me on my way. I went back a day later and said "no please check again, when i am driving the car does not feel right." They told me it was "safe to drive" and they had "no time" to fit me in. (I drive long distances to Toronto and back to Odessa quite frequently). I then ended up going to Oneils where they took me in promptly and put my car up on a hoist to inspect the car (something the other shop didnt even do!). Chris the owner, told me I am lucky that I came in as my wheel bearing/e brake were broken and my tire was about to nearly fall off!!! He also mentioned how dangerous it was for me to be driving the car especially on the hiway! Thank God Oneils listened and promptly corrected what was wrong. I could have lost my life due to that other shop! I have been now back for various things my car needs and I couldn't be happier with the care, service and quality this small business offers. I highly recommend them.
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December 2022 by Ron McDonald
Great guys. Stopped out of the blue when passing from Kingston. Just had the winter tires installed and the car was shuddering. Was afraid the rim would fly off and noticed O’Neils when passing by. They took my car in right in no problem after about a 2 minute wait. Torqued the nuts and I was on my way again with peace of mind. Charged me next to nothing for it. If I lived closer I’d use these guys for everything.
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December 2022 by Elle C
First time going & I will be returning! Very pleasant and informative staff, who didn't overcharge and completed the work in a good time frame. I typically go to bigger name places but after calling to get my winter tires on and hearing I could be taken the same day, instead of waiting for 4 weeks, I was won over.
