ONroute Napanee is a convenient stop for travelers, offering plenty of parking and a variety of shops including Starbucks and Tim Hortons. The washrooms are generally clean and well-maintained, making it a comfortable place to take a break. Some reviews mention that the facility is clean and efficient, with a pleasant atmosphere. However, there are concerns about certain issues, such as tampered gas pumps charging for unauthorized purchases, and some facilities like the picnic area being closed unexpectedly. The washrooms have occasionally been reported to smell strongly and need more frequent cleaning. The parking area is spacious, but service at some restaurants can be slow, especially when they are understaffed. EV drivers should be cautious as the current chargers may not communicate well, though replacements are planned soon. Overall, ONroute Napanee is a helpful stop, but some visitors have experienced safety concerns and service delays.
Starbucks drive through: I will not be going back. I ordered two caramel machiatos and they were so watered down lacking coffee flavour. The service was friendly but it falls short compared to all other Starbucks I go to.
November 2025
Popeyes had no nuggets or tenders at dinner time. My wife's butterfly shrimp had no coctail sauce available. Drinks had awful taste. Poor example for Popeyes.
November 2025
Not impress seeing the truck not following the rule, I had to park to another spot to make sure it was safe for my group of kids go inside, if on route does not do anything for this in sorry but I will be going other place in town instead.
