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February 2024 by Skye Lewis
Nice and clean
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February 2024 by Alaina Groen
Poor service, clump of hair in drink.
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February 2024 by Doum
Ooooh.. I would love to have this kind of rest stop in my province! Wooooow! Here you will find a complete stopover; CT gas station, convenience store, Burger King, Tim Hortons and so on. I looked into what Napanee was to discover a great history... like it was an Iroquois village, that John Macdonald had a law office there and that Avril Lavigne spent her childhood there!!! Good road!
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February 2024 by Elaine Anderson
I travel the 401 at least once a month. The bathrooms at the On Route - Napanee are very dirty. I understand that perhaps the weekend was busy but this is a Monday afternoon….
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January 2024 by Joseph Pepper
Perfect rest stop
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January 2024 by Kirushanth Rasiah
OnRoute used to be a convenient option to stop and grab meals at all hours. Most locations have become notorious for being understaffed, and having a few of their restaurants close early. Tim Hortons lineups can take upwards of 30 minutes at some hours.
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January 2024 by charles Appiah
Good price nice service
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January 2024 by L M
Restaurant staff have no idea what they’re doing. Over 5 staff at the back and Took over half an hour to get two burgers. Ridiculous. Also worst whopper I ever had. Extremely dry and cold
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January 2024 by Scott Jackson
Facilities manager went above and beyond to help me. The world needs more people like her!!!
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December 2023 by Andres Lopez
Best service
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December 2023 by Patel Vatsal
Very poor customer service at Tim Hortons.Zero courtsey.!
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December 2023 by Ali Hassnain
Great on route has everything you need
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December 2023 by Ravi Mohan
All the usual amenities for a highway stop. Staff are friendly enough but seem disinterested. Could be cleaner.
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November 2023 by Muhammad Jamil Akhtar
An Awsome place to have a short break while you are traveling.You have a huge parking with enough parkings for disabled people.Gas Station for all your auto needs.Coffe shop with hot snacks, Sandwiches and cold drinks.Chips, candies, toys and fruits.ATMs for quick and handy cash.Wash rooms are neat clean and tidy.You have a huge map for planning travel route and orientation.Staff are courtiers and smiling.The best part is open 24/7.Trucks also have separate parking.Have a nice trip.
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November 2023 by David Bailey
Very understaffed at the Tim's. I made the mistake of making a mobile order, and getting stuck waiting a long time because I didn't realize how backed up they are, and also because they literally forgot about the order.The gas and Tim's pricing is also much higher than regular locations, and there are plenty of better options not far off the highway.I should have known better - I feel deeply ashamed for being enough of a sucker to try an En Route again. Won't make the mistake ever again.
