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February 2024 by Gerardo Susca
Roxanne at the Bank of Montreal Broadway and Centre location deserves an outstanding five-star review. During a crisis, she demonstrated remarkable problem-solving skills and provided a calming presence. Her professionalism and dedication to customer satisfaction were evident, making my experience truly exceptional. I'm grateful for Roxanne's support and commend her for going above and beyond.
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December 2023 by Sawyer Withers
Great service
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October 2023 by Susan Hendry
Very friendly staff and fast service
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August 2023 by Myles Chaulk
This bank harasses its clients. Been called 2-3 times a day for a missed payment of 10$. Not 10,000$ 1000$ or even 100$ 10$.... despite repeatedly telling each person who calls that we will deal with it in a week because we are busy moving to another city.... bmo called a total of 19 times in the last 7 days over 10$. I will be closing all accounts and services with bmo and I highly recommend you do.not bank with this bank as you will l be subject to these same type of harassment. Far better off banking with TD good bye BMO and to anyone reading this run away from this bank as fast as you can
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June 2023 by Allen JR. (chef_gumby)
Great customer service and wifi
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February 2023 by Rebecca Muzos
Terrible experience two times I’ve been to this location. They won’t print out my documents and are lying and telling me it’s going to be $5 per month for a list of my transactions even though I have been a BMO member for years and other areas have done this for me without a fee for as long as I can remember. It’s unfortunate that because I am a young woman that they do not take me seriously. When I go into this branch with my parents, I am taken seriously. I am very unimpressed with lack of respect. I expect them to do their job. Countless times again and again they have not provided adequate service for myself and have neglected to actually carry out the duties of their profession. I am extremely displeased with their terrible service. They won’t print my documents bc it will be a total of probably 5-10 pages. What bank is this cheap to not print out 5 pages of paper and what kind of person is this rude to not help someone out. This branch really needs to start doing their jobs and stop being lazy and rude. Completely unacceptable. Why am I, because I am young discriminated against for wanting a paper copy but then an older adult or elderly would get their requests. It would have taken the lady 2 seconds and 5 pages to print what I wanted instead she was rude and said I need to pay for my own accounts and my own transactions.I also wanted to add in that the lady was clearly not listening and did not understand what I was asking for because I asked for a print out of a list of transactions from my chequings account but she wrongfully thought I was asking for income statement purposes which I was not therefore there would not have been a charge for my request. She neglected to actually listen to my request and she assumed I was asking for something else. Things that need to be worked on is actually listening to what the customer is asking for. I just came from another bmo branch in Brampton who did what I requested without a charge. So this representative told me if I went elsewhere they would also charge me $5/ month which clearly wasn’t the case as I was not charged in Brampton because they listened to what I was asking for.
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November 2022 by Taylor Brooks
Alex helped me today and she was wonderful! Thank you for making my banking so easy today! Will 10/10 recommend BMO
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November 2022 by RIGGO R
I called so many times and I get the voicemail, I leave messages and they don’t call you back. Worst bank in Orangeville and I will be canceling all my accounts there.
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August 2022 by Robert J Hanney
This branch does not answer the phone, just sends you to the call center and does not return your call after leaving a message. No email provided to contact the branch, all human contact offshored to Asia.
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March 2022 by Dale
Idiots closed for a week until Jan 4th and don't put it on the website! You can not deposit a check with them by mobile app because the hold more then half time to switchbanks!!!!!
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February 2022 by Megan
Wasn't to pleased with the service of BMO in Orangeville as they're quite rude, 50/50 chance of what you're going to get with them.. as I've had some okay experiences in the past.Teller asking personal information that I had rather not the whole bank hear.. also focused on another client etc when they were helping me to start as the other teller was helping the "regular client" .My bank account isn't with you an only have other banking matters doesn't mean it's okay to be rude. Also because I'm younger an disabled doesn't give the right to be rude either. ????Definitely will not be dealing with BMO in Orangeville anymore.
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February 2022 by Trudy troll
This Branch is the best !Very efficient and friendly staff. If you ever need financial assistance Joy Ford is your person, she makes you feel comfortable and very informative,. while guiding you through making sure the process is smooth.Thank you, Joy for your Assistance.Trudy
