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February 2024 by Sally
Friendly staff, quality vehicle and decent price. Nice to speak to the same person on the phone that meets you at the counter instead of a 1-800 number to a centralized booking line.
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February 2024 by Tisha R
These guys were so friendly and incredibly accommodating!
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January 2024 by Frank Scianitti
Absolutely great serviceThank you
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January 2024 by Nicholas Rahman
Huge thanks to Cedric for always helping me out when I need a rental! Top notch service will always recommend!!!
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January 2024 by Carl Patmore
Great service and prompt check in and drop off along with a clean and well looked after rental car. Cedric was friendly and knowledgeable and it was an overall excellent experience dealing with him. I will definitely go back again, without hesitation, the next time I need a rental.
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November 2023 by Michael Tapley
Ephraim and Cedric provided amazing customer service to meet the needs of our move.
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November 2023 by Tiffany Doerr
Had a an amazing experience staff was super nice and helpful and understanding they did everything possible to get us on the road……thank you Bristol for everything
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November 2023 by Eyz
Great customer service
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November 2023 by Andy Ross
Excellent service
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November 2023 by Larry McMann
Great experience
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November 2023 by Lenneal
Thank you for your last minute help when I was in a pinch. Everyone I spoke with was kind, polite, friendly and reassuring.
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November 2023 by Joshua Smith
Amazing service! This is the place to rent in the Orangeville area.
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September 2023 by H. Singh The-Purveyor
Disappointing Experience at Bristol Car and RentalsI recently visited Bristol Car and Rentals on Tuesday, 29th August at 10 am, and unfortunately, my experience left much to be desired. From the moment I approached the counter, it was evident that the level of service provided was far from satisfactory.(As I am visiting Canada from Europe, it was crucial that I received a rental car to facilitate my travel and exploration during my trip.)The individual serving me appeared defensive and lacked a customer-oriented approach. Instead of being helpful and accommodating, he seemed more interested in scrutinizing my paperwork and profiling me, rather than focusing on my needs as a potential customer. This lack of professionalism was deeply disappointing.To make matters worse, when I asked for a quote, the representative outright refused to provide any pricing information. This left me feeling frustrated and confused, as it is essential for customers to have a clear understanding of the costs involved before making any decisions.Overall, the service I received at Bristol Car and Rentals was subpar, and it is evident that there is ample room for improvement in terms of customer satisfaction. I would strongly advise the management to address these issues and train their staff to be more customer-oriented and transparent.As a customer, I value exceptional service and a positive experience, neither of which were present during my visit to Bristol Car and Rentals. I hope that my feedback serves as an opportunity for the company to take necessary steps towards improving their overall service quality.Despite my disappointment, I remain hopeful that the necessary changes will be implemented to ensure a better experience for future customers.Sincerely,H.
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September 2023 by Stephen Owen Thomas
I brought the rental back 3 days early, and they wouldn’t lower their quoted price. Crooks. I didn’t but a package because my car was going into the shop for repairs and maintenance, so they assured me the price wasn’t fixed. I made sure to let my dealership know to warn their customers against this location.
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September 2023 by Sabina Iurillo
Cedric was amazing! He saved us when we needed a vehicle to move our kiddo to university and our vehicle got cancelled elsewhere. He was friendly, flexible and efficient. I will always rent here from now on. Thanks Cedric!
