11AM - 6PM
95 First St, Orangeville
Electronics
“⭐⭐⭐⭐⭐ Exceptional Customer Service – Thank You, Agent B (Bhavia) & Agent Gabriel
I want to sincerely thank the team at Best Buy for helping resolve what started as a very stressful situation. Both Agent B and Agent Gabriel were absolutely wonderful and provided exceptional customer service.
They each took the time to listen carefully, understand the situation fully, and ensure everything was handled properly and fairly. They explained the protection plan coverage clearly, answered all of our questions with patience, and made sure the final outcome aligned with what we were originally promised when the plan was purchased.
Both agents showed genuine empathy, professionalism, and care throughout the entire process. Everything was clearly documented in writing, and they went above and beyond to make sure we felt confident and supported. Agent Gabriel is currently assisting with the data transfer, which was generously included and very much appreciated.
What could have remained a frustrating experience was completely turned around thanks to their teamwork, calm approach, and commitment to doing the right thing. This level of service truly makes a difference and is exactly why customers continue to choose Best Buy. Thank you both, your help meant a great deal to us. ?”
“Amazing experience. TV was picked up from home within 45mins of the call. Quote for repair services was provided and TV in working condition was dropped back home in just four days. I would surely use their services again and recommend Mr. Josh to anyone looking for TV repair services.”